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Problems accessing Address Lists XCH 2010 and Outlook 2010

Posted on 2011-10-25
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Last Modified: 2012-06-27
This is something that just started happening like yesterday.

In Outlook 2010, when going to Address Book, it defaults to the GAL. If you click the drop down arrow and choose any other address list, the attached screenshot appears?

Why would this all of a sudden change? I have not applied any windows updates or make any changes to the XCH server.

I read a couple articles about a "session timeout", but i'm not sure where that is?

Thank you Doc3.docx
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Question by:cas_three
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Expert Comment

by:pagosche
ID: 37027139
Do you have the work offline option selected?  Should say "Work Offline" with a red circle and X symbol on the bottom right.
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Author Comment

by:cas_three
ID: 37027178
No, it's Connected to the Exchange Server.
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Expert Comment

by:pagosche
ID: 37027244
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Accepted Solution

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cas_three earned 0 total points
ID: 37056706
There was a setting in our AD that was still pointing to the old exchange server, causing DNS problems on the XCH server.

Once I removed the entries for the old XCH server, all we well.  We were getting Kerberos errors in the event log, which lead me to the old XCH server name still being in the system.
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Author Closing Comment

by:cas_three
ID: 37087266
I figured this out on my own.

I appreciate the help, but the answers did not resolve my problem.

Thank you
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