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Having problems setting up Exchange on iPad 2

I am having some issues with Exchange email in my iPad 2.

Let me start by saying I have two iPhone 4's and an iPad all connected to my exchange server and it works just fine inside and outside the network so I know my exchange server is working fine.

I set it up just as I had done a dozen other times. It shows that it is syncing just fine but I get no emails, contacts or calendars. I only get an inbox.
The really weird thing is I can compose and send a new message just fine so it seems to be working just nothing is actually syncing.

I am running the newest OS 5.

Anyone else having this issue?
Any help would be great.

Thanks,
Tony
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askurat1
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askurat1
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1 Solution
 
RadweldCommented:
Hi I would start by reviewing the active sync logs, you might find something usefull there.

Export-activesynclog is run from exchange powershell and parses the iis log file.

http://technet.microsoft.com/en-us/library/bb123821.aspx
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lucid8Commented:
So the previous mentioned iPhones and iPad are they all connected to the same account that you are attempting to connect the iPad2?
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askurat1Author Commented:
Yes they are all connected to the same account.
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lucid8Commented:
My first guess would be an IOS 5 issue since I have an iPad and iPad 2 and they both work fine but are not updated to IOS 5  Check this out

http://www.ijailbreak.com/ipad/ios-5-beta-1-is-having-issues-with-exchange-activesync-mailbox-policy/

Have you updated to ios 5 on any of the legacy devices?
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askurat1Author Commented:
All my devices have iOS 5 and seem to work just fine. I have even reinstalled iOS 5 on the iPad 2 but it still doesn't work.
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lucid8Commented:
So you get an inbox but no calendar or contacts folders and mail is says its being synced but nothing appears even in the inbox folder?
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askurat1Author Commented:
That's about it. I only get an inbox folder but nothing appears in it when I sync.
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lucid8Commented:
Have you tried connecting the iPad2 to another account to see if its something account related, i.e. perhaps Active Sync is wigged out for that device against your account?   If you can do check against another account I think it would be helpful and I would remove the current account setup from the iPad2 just to keep it clean
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askurat1Author Commented:
Yeah I have tried two different accounts and they both won't sync.
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lucid8Commented:
Well it doesn't sounds like an inheritance setting issue but lets check it anyway i.e.

To check whether inheritance is disabled on the user:
1.      Open Active Directory Users and Computers.
2.      On the menu at the top of the console, click View > Advanced Features.
3.      Locate and right-click the mailbox account in the console, and then click Properties.
4.      Click the Security tab.
5.      Click Advanced.
6.      Make sure that the check box for "Include inheritable permissions from this object's parent" is selected.
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askurat1Author Commented:
Still didn't work.
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lucid8Commented:
Well I am stumped and only similar issue I see out there is one on IOS 4 that happened to some users post update and it had to do with resetting a profile on the Apple device so you may want to try this http://www.tipb.com/2010/06/29/apple-posts-article-fix-ios-4-exchange-sync-problems/

Sorry I couldn't be more help, but will ask around to see if anyone else has additional ideas
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askurat1Author Commented:
Turned out to be the SSL. I turned it off then synced it then was able to turn it back on.
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askurat1Author Commented:
It was the SSL on the server.
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lucid8Commented:
Wow that's certainly interesting and thanks for the update
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askurat1Author Commented:
Yeah I thought it was too. I didn't think it would work but it was my last resort.

Thanks for all the help, anyways.
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lucid8Commented:
Yeah and hey its always fun then the things that shouldn't matter do, bet hey it worked which is the most important thing eh?

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askurat1Author Commented:
Exactly!
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