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Exchange 2007 subfolders to iPhone 4 Inbox

Posted on 2011-10-26
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Last Modified: 2013-02-17
Hello.

Situation: We have Exchange 2007 server side rules configured to move new messages to sub-folders. Customer has iPhone 4. He wants to see all the messages pushed to his iPhone inbox folder.

Question: How to make all the messages which comes to Exchange account inbox and sub folders delivered to iPhone native mail client's Inbox folder?

Thank you for the answer !  Have a good day ;]
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Question by:PhoneInbox
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Expert Comment

by:Alan Hardisty
ID: 37029702
You can't if you move the messages.

An iPhone will mirror what is on the server, so if you move a message out of the inbox to a sub-folder, then that is where it will be on the iPhone too.  Likewise, if you move an email to a different folder on the iPhone, it will be mirrored in Outlook / Exchange too.  That is what Activesync does - it syncs mail / folders actively.

If you sync all the folders to the iPhone, then you should see the new message in the folder it was moved to on the iPhone.
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Author Comment

by:PhoneInbox
ID: 37029735
And there are no solution (third party apps, etc..) or workarounds for grabbing messages from Exchange inbox and sub folders and putting them into Inbox folder of iPhone?

Scrolling kills...
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Expert Comment

by:Alan Hardisty
ID: 37029752
I can't see anyone writing an App to do that, as to me, that would be madness!

Scrolling is a PITA if you have loads of folders, but that's the way it is on an iPhone I'm afraid.

Even if an App was written to put the messages into the Inbox, then the phone would sync back to the server and move the messages on the server too, undoing what you are doing with the rules.

If you don't use an Exchange account on the iPhone, then it might work (use SMTP / POP3 instead), but then you would probably encounter other issues and would have to work around those.

Sorry.
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Author Comment

by:PhoneInbox
ID: 37030092
How do you think, would it be possible to collect all messages from Exchange's inbox + subfolders and then push them to Inbox folder on iPhone using IMAP? ActiveSync would do contacts and calendar sync only...
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Expert Comment

by:Alan Hardisty
ID: 37030102
No - if the mail is in one folder, if you use IMAP or Activesync, the mail will be seen in the same folder as the server.

POP3 is out of the question as it only checks the Inbox and no other folders.

Long and short of it is that it is t going to be possible.
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Author Comment

by:PhoneInbox
ID: 37030143
OK. I just thought about another workaround:

It is possible to move a COPY of the messege to other folder and leave the original one in Exchange inbox. Then we would have a copy in subfolder and I needed copy in inbox witch goes to iPhone.

Now the question is how to 'hide' the messages in Exchange inbox which copies already was moved to subfolder from Outlook?
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Author Comment

by:PhoneInbox
ID: 37030323
There is a bug in this workaround: the messages would not sync...

Any ideas how to implement syncing between all Exchange folders <> iPhone 4 Inbox folder?
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Expert Comment

by:Alan Hardisty
ID: 37033259
I don't know how else you want me to say that what you want to do can't be done?
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Author Comment

by:PhoneInbox
ID: 37033553
It can be done, there are no such thing in whole world we CAN'T do.
We just have to discover the solution regarding this issue, don't you think so?
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Accepted Solution

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Alan Hardisty earned 2000 total points
ID: 37033727
What you have asked in this question can't be done.  I have worked with Exchange for 10 years and Activesync for 6 and I know both very well.

I would like to drive a new Ferrari but only pay the new ticket price of a Mini, but that too cannot be done.
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