Add Remove Programs not populating on 64 bit Server 2003

Posted on 2011-10-26
Last Modified: 2012-05-12
Hi Experts

Apologies if this is a re-post, but I can't find a fix specific to a 64 bit install.

We have Server 2003 64 bit with SP2. It has a bunch of programs running on it, most of which are usual programs / drivers etc.

After installing some drivers for a USB stick (may be pure co-incidence), we can no longer see the uninstall info, under the Add Remove Programs. It just sits with the "Please wait" message.

We've tried the usual appwiz fixes, as well as safe-mode restart, however the Add Remove will not work in Safe Mode either.

Also tried this :-

The first regsvr32 command gives "xxx was loaded but the DLLRegiserServer entry point was not found - file can not be registered"

Where do I go on this 64 bit beast ?

Any help please ?

Thanks in advance
Question by:DoveSupport
    LVL 7

    Accepted Solution

    You can try to perform a clean boot and see whether it works. Please follow the steps below to perform a clean boot. A clean boot helps eliminate software conflicts.
    1.       Click Start, type msconfig in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

    2.       On the General tab, click Selective Startup.

    3.        Under Selective Startup, click to clear the Load Startup Items check box.

    4.        Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

    5.        Click OK.

    6.        When you are prompted, click Restart.

    Please also disable the anti-virus software in case of any failures. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

    a.       Click Start, type msconfig.exe in the Start Search box, and then press ENTER.

    If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

    b.      On the General tab, click the Normal Startup option, and then click OK.

    c.       When you are prompted to restart the computer, click Restart

    LVL 1

    Author Closing Comment

    Thanks for your help. Problem not totally solved, but found an alternate "add remove" software.

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