bcm 450 6.0 (resolving cartridege identifier)

Dear expert:

when i use the business element manager to connect the bcm 450 6.0 main unit from mY pc
the display show the "resolving cartridege identifier" then disconnect the connect,
how can i do to fix the problem?
arthur717Asked:
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arthur717Author Commented:
PLS HELP ME TO FIX THE PROBLEM
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