Issues with Symantec Backup Exec and Exchange 2010

Here is the complete error:
Job ended: Tuesday, October 25, 2011 at 8:54:12 PM
Completed status: Failed
Final error: 0xe000fedf - A failure occurred reading an object.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65247

Let's try the following

1. First ensure that your Anti Virus skips all your Exchange Directories for example:
1.1 C:\Program Files\Microsoft\Exchange Server
1.2 Your Log file location
1.3 Your Database fie location
2. Also ensure that "Antivirus real-time protection has been disabled"
2.1 You might also want to try backing up with Anti Virus Disabled just to see if you still get the problem.
3. Also ensure that both Backup Exec and Exchange are running on the latest updates
4. Ensure that RSM is disabled
5. Have you tried recreating the backup for Exchange?

I know the following article is relevant to Server 2003, but should be worth your while to help trouble shoot your issue with exchange as well: http://www.symantec.com/business/support/index?page=content&id=TECH50883

Hope this helps!!

This issue just started when we had to change our admin usernames and passwords.  Before this, they ran with no issues.

Sounds like it could be a permission issue. Review the following two technotes. The second one goes into how to correctly change the name and password in BE.

http://www.symantec.com/docs/TECH130255 

http://www.symantec.com/docs/TECH82969 

Was your Admin username and password used when you did the initial setup of the Exchange backup. Try setting up the exchange backup using a newly created system account with the relevant rights?

Yes, it was.  We use a seperate admin username and password for each one of our servers so the main backup account was used to install SBUE and the Exchange account was used to install Exchange.

Not sure if this will help but try adding the user to the Organizational Management group in AD and try again. (Obviously wait for the permissions to replicate to all DC's)

Which user?

The user that you used when setting up the backup.

Both our exchange user and backup user are already a part of that group.

Check to see if your backup agent service is not configured to use the old domain account?

After I changed the account password, do I need to use the "Copy to Server" option?

I think that would be best. yes.

It doesn't look like it's SEP causing the issue.  I left it disabled all night and it still shows that "A failure occured reading an object"  Any other ideas?

I can make it work for a couple of days by dismounting all of the databases and remounting them.  Not sure if that has anything to do with it.

I finally contacted Symantec and they think it is because I used Policies to create the jobs.  Still working on it with them though.

I ended up contact Symantec to get the answer.