Outlook 2007 message windows open underneath main Outlook window

Posted on 2011-10-26
Medium Priority
Last Modified: 2012-05-12
We have a user running Windows 7 x64 and Outlook 2007.  When she opens Outlook it appears to open normally, however if she tries to reply or compose a new message, the message window opens "underneath" the main Outlook window.

In other words, the message window opens fine, but it is not displayed on the screen.  If you hover over the Outlook icon on the taskbar then you can see the main outlook window and the message window, but if you click on the message window, it does not display on the screen.  You have to minimize the main Outlook window in order to see it.

I thought that perhaps there was a stuck key on the keyboard causing this problem but I tested the keyboard using a test program and everything checked out.

I also rebooted without any luck solving the problem.

This just started happening, everything was working fine until yesterday afternoon.
Question by:FWeston
  • 2
LVL 30

Expert Comment

ID: 37030688
Close outlook and then try repairing outlook


Reboot computer and check.

LVL 30

Accepted Solution

ded9 earned 2000 total points
ID: 37030715
Try launching outlook in no addin mode and then check.

Click start - type - outook /safe  hit enter.


If it works in no addin mode then the problem is caused by addin.. check the above link to disable unwanted addin in outlook.


Author Closing Comment

ID: 37030919
thanks it was the bluetooth addin

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