<div>
I've found the solution myself.
</div>


<div>
<div class="content wysiwyg-content">
Hi,<br />
<br />
I'm getting the following error message from my backup software (Veeam) when it tries to backup the virtual (Windows) servers: <br />
-----<br />
Cannot connect to host [192.168.1.20] over VIX library. Login: [root]. GuestLogin: [myco\administrator]. <br />
Cannot login into the virtual machine: [[datastore1] RWGIS-PROD-DATA/RWGIS-PROD<wbr />-DATA.hisn<wbr />at.local.v<wbr />mx]. User: [myco\administrator]. <br />
VIX Error: Authentication failure or insufficient permissions in guest operating system Code: 3015<br />
-----<br />
<br />
I recently had changed the myco domain administrator's password but I've introduced the new one so I don't get it why it doesn't work!?<br />
<br />
(Also, it seems like the backup is created but that the 'VMWare tools quiescence' can't be used?)<br />
<br />
I've got other backup jobs that work just fine and I can't see a difference between them ...<br />
<br />
Any ideas?<br />
<br />
Thanks!
</div>
</div>


Hi,

I'm getting the following error message from my backup software (Veeam) when it tries to backup the virtual (Windows) servers: 
-----
Cannot connect to host [192.168.1.20] over VIX library. Login: [root]. GuestLogin: [myco\administrator]. 
Cannot login into the virtual machine: [[datastore1] RWGIS-PROD-DATA/RWGIS-PROD-DATA.hisnat.local.vmx]. User: [myco\administrator]. 
VIX Error: Authentication failure or insufficient permissions in guest operating system Code: 3015
-----

I recently had changed the myco domain administrator's password but I've introduced the new one so I don't get it why it doesn't work!?

(Also, it seems like the backup is created but that the 'VMWare tools quiescence' can't be used?)

I've got other backup jobs that work just fine and I can't see a difference between them ...

Any ideas?

Thanks!

Cannot connect to host over VIX library?

VMware, a software company founded in 1998,  was one of the first commercially successful companies to offer x86 virtualization. The storage company EMC purchased VMware in 1994. Dell Technologies acquired EMC in 2016. VMware’s parent company is now Dell Technologies.

VMware has many software products that run on desktops, Microsoft Windows, Linux, and macOS, which allows the virtualizing of the x86 architecture.  Its enterprise software hypervisor for servers, VMware vSphere Hypervisor (ESXi), is a bare-metal hypervisor that runs directly on the server hardware and does not require an additional underlying operating system.