Cannot connect to host over VIX library?

Posted on 2011-10-26
Last Modified: 2012-05-12

I'm getting the following error message from my backup software (Veeam) when it tries to backup the virtual (Windows) servers:
Cannot connect to host [] over VIX library. Login: [root]. GuestLogin: [myco\administrator].
Cannot login into the virtual machine: [[datastore1] RWGIS-PROD-DATA/RWGIS-PROD-DATA.hisnat.local.vmx]. User: [myco\administrator].
VIX Error: Authentication failure or insufficient permissions in guest operating system Code: 3015

I recently had changed the myco domain administrator's password but I've introduced the new one so I don't get it why it doesn't work!?

(Also, it seems like the backup is created but that the 'VMWare tools quiescence' can't be used?)

I've got other backup jobs that work just fine and I can't see a difference between them ...

Any ideas?

Question by:Xeronimo

    Accepted Solution

    D'oh ... I've found the problem. For some reason I had indicated the user explicitly under the 'advanced options' in the 'guest processing' part of the backup job. I've entered the new password there too and now it works!

    Author Closing Comment

    I've found the solution myself.

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