BESx, unable to access web gui

Posted on 2011-10-26
Medium Priority
Last Modified: 2012-05-12
Hey Guys.

some one was messing with my server at a client and now i cannot access the web console for BESx.

looks like the one of the think he nows it all staff here, thought it would be smart to unisntall apache/tomcat.

Now BES services are fine just can't configure.  

tried a few thing but tracked it down to not having apache on the server any more.

any suggestions on how to get that back or reinstalled with out reinstalling the BESx?

Question by:jjanknegt
  • 2
LVL 25

Accepted Solution

RobMobility earned 1000 total points
ID: 37031252

I would expect the BAS-AS service to fail if that is the case?

Check for port conflicts, try HTTP on the port specificed in the Blackberry Configuration Manager under BAS;

If they have deleted Appache, then it looks like the BAS service component is missing - you might be able to add this component to the existing BES component by running Setup and selecting Administration Service.

You could install it on another server, if necessary.



Assisted Solution

cntrlaltd3l earned 1000 total points
ID: 37032757
Re-install the BlackBerry Administration Service again.

Author Comment

ID: 37032769
Can i reinstall the administrations service live with out a restart?

Author Comment

ID: 37033498
I cannot seem to find the original install 5.0.1 but have 5.0.2 ready go?

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