a reverse dns returns the incorrect information causing some isp's to block us a spam

Posted on 2011-10-26
Last Modified: 2012-05-12
I had my ISP correct the dns so it replies back as (mail server name / domain).  testing the reverse dns again, we get a new messsage:

Answer: PTR record: [TTL 86400s] [A=None] *ERROR* There is no A record for (may be negatively cached).

The "A" record is for, shouuld I have them change it to that?
Question by:wlasner
    LVL 21

    Accepted Solution

    You will need to add the A record to the nameservers for your domain, not through your ISP.  If you have not setup your domain to use your own nameservers, then most likely your domain registrar is hosting DNS for you, and it needs to be added through them.

    Your nameservers:
    [root@broken omgfusion4]# dig ns +short

    Open in new window


    Author Closing Comment

    Thanks, worked perfect, hopefully the end result will free up our blocked sites

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