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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 225
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a reverse dns returns the incorrect information causing some isp's to block us a spam

I had my ISP correct the dns so it replies back as exch.ablehealthcare.com (mail server name / domain).  testing the reverse dns again, we get a new messsage:

Answer: PTR record: exch.ablehealthcare.com. [TTL 86400s] [A=None] *ERROR* There is no A record for exch.ablehealthcare.com. (may be negatively cached).

The "A" record is for mail.ablehealthcare.com, shouuld I have them change it to that?
1 Solution
You will need to add the A record to the nameservers for your domain, not through your ISP.  If you have not setup your domain to use your own nameservers, then most likely your domain registrar is hosting DNS for you, and it needs to be added through them.

Your nameservers:
[root@broken omgfusion4]# dig ns ablehealthcare.com +short

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wlasnerDirector, ITAuthor Commented:
Thanks, worked perfect, hopefully the end result will free up our blocked sites

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