Outlook 2011 for Mac delayed downloading from server
Posted on 2011-10-26
I have a one user who is experiencing this issue. His Outlook for Mac 2011 will intermittently not download emails that have been delivered to Exchange (Exchange 2010). Yesterday I sent him 3 test emails number sequentially - His outlook downloaded number 1 and number 3 but did not download number 2. He had received all three on his Android device and they were also there when you checked his inbox with OWA, but no amount of hitting Send/Receive would get Outlook to download number 2. After about 15 minutes, number 2 finally showed up.
I launched Outlook holding down the option key and rebuilt his Outlook database, then had him use it for the rest of the day - the problem continues. Has anyone seen this or have other suggestions for rectifying this problem?