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VMware vCenter Mobility Access for iPad

I've decided to give vCMA (vCenter Mobility Access) a try on my works iPad. I downloaded it from link below, read the included guide, and even watched the videos below. The application works great via a web browser on my BlackBerry or when I am connect via VPN on the iPad. My problem is when I launch the "VMware vSphere Client for iPad" on my iPad. I can't connected and get a general error stating wrong host. I think i'm missing something considering I can get in via the web browser on my iPad utilizing the same exact IP.

Has anyone else come across this problem and how did you resolve it?

http://communities.vmware.com/community/vmtn/beta/vcmobileaccess

http://www.youtube.com/watch?v=msjXKWFdgcM

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3 Solutions
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Have you made sure you've specified the vCMA Server in the settings, and then the IP Address which is specified to sign in is that of the Host or vCenter?

So you have two IP addresses or hostnames to specify?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
So this is the Web Page you are using

https://<ip address>:5480/#Core.Login

this is not the same IP address you are using to sign in?

you are using the IP address of ESX host or vCenter?

The iPad Client uses both direct communication to both vCMA and Host or vCenter.
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James HIT DirectorCommented:
As Hanccocka stated... in the vCMA Server field, I have placed the IP address of the vCMA server.
I also set it to ignore cert (if you are using self-signed)
From there, at the login screen on the iPad, you type in the vCenter server IP address

 
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
vCenter Server or ESX/ESXi Host IP address is supported, as a Sign in IP Address
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First LastAuthor Commented:
Under Settings  on my iPad "Vsphere Client" isn't listed at all. In the video link below at the 25 second mark i'm missing that option. However on my iPad desktop i do have the App.

http://www.youtube.com/watch?v=6kRalVLzMvE&feature=related


Under Settings you are supposed to specifiy the IP of the vsphere mobile access server. Then, in the actual vsphere app you put in the IP of your vcenter windows server.

See the picture below you'll see vSphere Client is missing under Apps.
2011-10-27-15.10.00.jpg
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
The option is not there, it's actually on the VMware View iPad Client,

Top Left
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First LastAuthor Commented:
When I launch the App there is only one screen as shown below. It asks for the vCMA server. That is what I've put in the IP address of the vCenter Mobility Access Server.


2011-10-27-15.16.11.jpg
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First LastAuthor Commented:
Now, when I am on my iPad then open Safari I point the browser to vCMA then all is fine as shown below. I have connectivity from the iPad itself, but the App isn't working correctly.
2011-10-27-15.26.10.jpg
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Yes, that is the correct location for the vCMA server, does the "twinky" circle spin and then give the error message?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
what versions of client and vCMA are you using?
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First LastAuthor Commented:
hanccocka

It says "A Connection Failure Occurred". If I point it to different IPs in my network then i get different errors like no SSL certificate error or if I point it to a non exisiting IP then I get "The time request timed out."

Does anyone know what port this uses? I think my Cisco ASA VPN could be filtering the requests.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
try restarting iPad.

We use 1.2.0 of the VMware View Client and vCenter Mobile Access, cannot find a version on this.

Also remember that the vCenter Mobile Access is a Technology Preview! (we find it a little buggy, and requires restarts often!)

Ours has just stopped working with The request has timed out from the iPad, but Web works perfectly!
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First LastAuthor Commented:
So you also get the request has timed out from the iPad too using VMware vSphere Client for iPad V1.20?  Yes, the notes said it was a 'power toy' and may not work or be buggy.

I just opened up the firewall and IPS from my iPad to any destination. The App still fails. I don't think it was the IPS or firewall, because I didn't see any traffic blocked.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Yes, it's odd, because it was working, but I think I've update recently to a newer version of this App, when I did update all on the iPad!

What's also odd, is I get The Request timed out, when using vCenter IP address and ESXi host, but turned off the iPad, and now access to ESXi host works, but still no access to vCenter!

Just experimented a bit more....

add, we are using the same vCMA version - (do not know what version this is......need to find the OVF), this is hosted on our vSphere 4.0 Farm, vCenter 4.1 U1.

iPad Client 1.2.0 works direct to ESXi 4.1 U1, ESXi 4.1 servers, and also ESXi 5.0 servers.

It does not work connecting to vCenter 4.1 U1, but it does work connecting to vCenter 5.0 and the vCenter Appliance!

So, maybe something is broke.....

This is very ODD......

If we

TURN ON - Remember Credentials
TURN ON - Ignore Certificate Warning

We get Request Time Outs to vCenter 4.1 U1 and 4.1!

Very odd, indeed, and also we've noticed, that you can add "padding" characters which cause issues as well, so watch your IP address, when you input them!



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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Okay, looking back through the archives we are using vCMA 1.0.0.42 Build 371930, this is quite old, as

Latest October 2011 Build
Version: 1.2.0.64   |   File Size: 287 MB   |   Upload Date: 10/11/2011
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First LastAuthor Commented:
Very interesting. Where did you obtain your OVF File? I downloaded my from the link below and build is: vCenterMobileAccess-1.0.0.17.ovf  Latest Released Version: 1.0 Tech Preview | 03/17/09 | 153242



http://communities.vmware.com/community/vmtn/beta/vcmobileaccess
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Certainly not there!

from VMware Labs!

it's one of the flings!

http://labs.vmware.com/flings/vcma
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Yours is older than ours, surprised it works at all!
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First LastAuthor Commented:
Thank you! Strange, because labs.vmware.com is working. I received a  message yesterday stating it was down for maintenance.
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First LastAuthor Commented:
They call it a "power toy" for a reason. I guess that is because it sucks all the power of the person trying to make the toy function. It is nice to know others are experiencing the same issue. I thank you hanccocka for all of your assistance.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
did the newer version fix your issue?
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First LastAuthor Commented:
I am not sure. I don't have the iPad with me. I'll test tomorrow. But knowing you are having similar issues is a good enough answer for me.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
we'll download and test overnight...
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First LastAuthor Commented:
The newest version works perfectly. Thank you hanccocka!
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Yes, I thought it might,  you were many versions behind the "release".

But remember it's not officially supported, and just a Technology Preview!

(cannot update ours at present, due to Change Control!).
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GSPrecisionCommented:
Hopefully someone can help....

I have download/installed the vCMA Appliance from VMware install and configured the ip....I can get to the browser version https://10.10.0.8/vim from both a PC and Safari on the iPad.  But when I add the http://10.10.0.8/vim into the vsphere iPad app I instantly get "A connection failure has occurred".  If I put another server address I get the 404 not found as expected.  I am using the latest ovf and app.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Open a Question.
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