Cannot connect Microsoft Outlook 2010 to Exchange Server
Posted on 2011-10-26
I have a new Dell XPS Win7 Professional 64 bit and installed Office 2010 Professional (32 bit install).
When I try to set up the Outlook mailbox to connect to Exchange 2003, I get the error message:
"The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."
Many other computers in the domain are successfully connecting to Exchange without issue and with the same account settings. This user can use Outlook on a desktop computer connected to the same Exchange server with the same settings.
The Office license was successfully activated. The connection to the network, drives, internet, all look fine.
I would like to resolve this without any changes to the Exchange server, as no other computers are having issues.