Slow Network Access - Mac to Windows Domain

Posted on 2011-10-26
Last Modified: 2012-05-12
I have a mac that is in a windows domain that takes forever when downloading files from a windows server.

The person mounts the drive using "smb\\server ip\networkshare" and it is able to browse the files and folder ok but it will hangs up when she tries to copy a file from the server to her local drive.

I have another mac that uses the server mappings and she has no issues.

The macs are using 10.6.
Question by:jnsimex
    LVL 7

    Assisted Solution

    LVL 11

    Assisted Solution

    Hi, try pinging the machine.  What is the time to reply back?

    Is this Mac machine on a separate subnet than the other Mac machine?

    Author Comment

    PING ( 56 data bytes
    64 bytes from icmp_seq=0 ttl=128 time=0.344 ms
    64 bytes from icmp_seq=1 ttl=128 time=0.196 ms
    64 bytes from icmp_seq=2 ttl=128 time=0.299 ms
    64 bytes from icmp_seq=3 ttl=128 time=0.405 ms
    64 bytes from icmp_seq=4 ttl=128 time=0.270 ms
    64 bytes from icmp_seq=5 ttl=128 time=0.382 ms
    64 bytes from icmp_seq=6 ttl=128 time=0.233 ms
    64 bytes from icmp_seq=7 ttl=128 time=0.325 ms
    64 bytes from icmp_seq=8 ttl=128 time=0.178 ms
    64 bytes from icmp_seq=9 ttl=128 time=0.271 ms

    --- ping statistics ---
    10 packets transmitted, 10 packets received, 0.0% packet loss
    round-trip min/avg/max/stddev = 0.178/0.290/0.405/0.072 ms

    The macs are both on the same subnet.
    LVL 11

    Assisted Solution

    Try removing the mounted drives, and then remount them.
    LVL 11

    Assisted Solution

    Does the mac have the latest patches installed?

    Accepted Solution

    It was a network problem at the switch

    Author Closing Comment

    thanks everyone

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