problems with file

Posted on 2011-10-26
Last Modified: 2012-05-12

We have run into an odd situation where documents I have saved, using
the same style template as others, does not seem to be retaining the
same styles when opened on another machine.

For example, when the document is open and I check my "normal" style, it
shows calibri 11 point type.

When opened on another machine in the office, it reverts to Times New
Roman and when I check the "normal" style, it shows Times as well.

I was hoping I could just copy the from the Application
Data/Microsoft/Templates folder from another machine, but none will
allow me to get into Application Data, so I'm assuming you will need to
do it for me.

I suspect my may have been corrupted so is not saving the
styles on my computer somehow.

I did have the document open in Word 2000 last night, so suspect
something may have happened because of that.
Question by:dillonconsulting
    LVL 9

    Expert Comment

    by:Timothy McCartney
    Which version of windows and office are you using?

    Author Comment

    It is windows xp and office Word 2003
    LVL 19

    Accepted Solution

    The simplest solution is to delete or rename, Word will then recreate it for you when it next starts. This  article has a reasonable explanation of how to achieve that:

    If you have house styles or setups you want to recover get someone to send you a document from their machine which has had all text deleted and then been saved as a template which *isnt* called (use some other name such as . You can then open it and 'save as', you may need to navigate to the correct directory, then overwrite your own with the 'new' template


    However if the problem is within a particular document it may just return next time you open that one.

    Author Closing Comment

    The file was changed it was a problem with a particular

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