Links on web page translated into Chinese do not work.

Posted on 2011-10-26
Last Modified: 2012-05-12
We have had our index page translated into Simplified Chinese, German, and French. The pages are at the following URLs:

There are links at the very bottom of the page in the footer. The links for the German and French pages all work. However, only the link at the lower right to the site map works on the Chinese page. None of those other links work.

In looking at the html, it looks normal to me, except for the Chinese characters of course.

What is needed to make those links work?
Question by:jasimon9
    LVL 16

    Expert Comment

    I fail to see the problem

    Author Comment

    Are you saying that all of the intended links at the bottom of the Chinese page are acting like links for you?

    It suddenly occurred to me that I am using Chrome, so I better check with other browsers. Sure enough in IE, the links are acting as links. No problem. And in Firefox, the links are working as links, no problem.

    But in Safari, there is the exact problem as in Chrome. So apparently the webkit browsers are having trouble with the page.

    Oddly, I removed a couple of the links as they are being removed from the site. After simply removing the <td> sections for those links, the site-map link no longer works.

    My conclusion: it is a bug in the webkit-based browsers.

    I will still give points to someone who can give the html workaround for those browsers.
    LVL 16

    Accepted Solution

    Works on Chrome!!
    site-map links are working as well!!
    Clear your browser cache, maybe this is your problem.

    Author Comment

    Interesting. It is not the browser cache -- cleared many times in working with this.

    I am attaching two screen shots showing what I am seeing. The first screen shot labeled "chinese-sitemap-link.jpg" shows the "hand" pointer hovering about the sitemap link. Note that in the lower left corner of the browser window, the URL of the link is shown.

    The second screen shot labeled "chinese-contact-us-no-link.jpg" is a bit odd. On my system, when the cursor is hovered over any other of the links, the normal arrow pointer displays, not the hand. However, when I use Grab to make a timed screen shot capture, the hand shows in the capture. However, you will note that there is no link shown in the lower left corner of the browser window.

    Because of a couple of other oddities in Chrome, I recently re-installed it on 19-Oct-11. So it is a fairly fresh install. But the obvious speculation is that I could try re-installing again. Before doing that, I check with some of our other users to see if they can reproduce the problem in Chrome.

    Chinese Sitemap Link
    Chinese Contact Us No Link

    Author Comment

    I have checked with some of our other users and they do not see the problem either. So apparently it is on my system only.

    So the problem changes to: how do I fix the webkit browsers on my system (Chrome and Safari) to correct this weird problem?


    Author Comment

    I cleanly uninstalled Chrome, and reinstalled the latest release. Still no joy.

    Author Closing Comment

    Still does not work on my system, but other users report no problem. Closing and awarding points.

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