Lexmark t652 installs and prints test page fine, but then has problems

Posted on 2011-10-26
Last Modified: 2012-08-14
After installing the printer and printing a test page, the printer starts to fail when printing pdf's.  I tried reinstalling the printer and clearing the print spool, and also reinstalled adobe reader.  I can print some pdf's but cannot print most pdf's, I can send the pdf's to other computers attached to the same printer and they print just fine.  Also if I try to print a multiple page document it will either get hung up, or print 2/12 pages and get hung up.  
I can print the test pages and word documents just fine, any ideas?
Question by:johnpatbullock

    Author Comment

    Also want to mention that this is a network printer, and everyone else in the office can print just fine to the same printer I'm having problems with
    LVL 10

    Expert Comment

    You didn't say if you are running the latest printer driver or if all the PCs are running the same OS.  I would also check for firmware updates for the printer.
    You may want to try a different pdf program like Foxit for testing.

    Author Comment

    yes we are using the latest driver and they are all using XP.  If the firmware needed updating, most likely all of the computers wouldn't be working.  I also tried using foxit and it still is not working, thanks though.
    Any more Ideas?
    LVL 89

    Accepted Solution

    You have this post with Lexmark not working for you.
    You have post ID:27417182 where Adobe is not working with Office 2003 in XP.
    You have post ID:27407080 with NK2 not working, and the ideas supplied do not work for you.

    I think it is reasonable to suggest you might wish to re-install Windows on your machine. Most or all of what you want works just fine on a good installation. .... Thinkpads_User

    Author Closing Comment

    I have gotten the printer working again with lexmark support, I am now only having an adobe printing issue.  So we will be reinstalling windows to correct the adobe issue!

    And just so you know, these problems are at two different locations!!!
    LVL 89

    Expert Comment

    by:John Hurst
    Thanks. I was very happy to work with you and good luck with the re-install. ... Thinkpads_User

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Maximize Your Threat Intelligence Reporting

    Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

    If your system is showing symptoms of browser hijacks or 'google search redirects' check out my other article ( first and run the tool TDSSKiller ( to get rid of the infection. Once done, and if the …
    If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
    Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
    Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now