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WSUS - files for this update have not yet been downloaded

Posted on 2011-10-26
Medium Priority
Last Modified: 2012-06-21
I've got a new install of WSUS 3.0 SP2 loaded on my Windows 2008 R2 x64 server. No
errors in the event logs. Console looks good. It all appears to be running normally.
Simple single server installation. No additional downstream servers.
Configuration settings on the Update services console:
Update source and proxy Server
- download from Microsoft update services
- No Proxy server

Products and Classifications
- Checked the products I needed (Not all the products)
- Checked ALL Classifications

Update Files and Languages
- Selected the Store Radio button
 - Checked download update files to th is server only when updates are approved
 - Checked download express installation files
- Checked English only in the Update Languages tab

Synchronization Schedule
- Selected Syncronize Automatically one time a day at 10:30pm
  Syncronizations show successful

Automatic Approvals
- Default: when an update is in critical updates, definition updates, feature pack,

security, Service pack --- Approve the update for All computers
- Advanced tab:
 - Auto approve updates to the WSUS product itself is checked
 - Revisions
  - Auto approve new revisions is checked
  - Auto decline when new revision causes them to expire is checked

- Use the Update Services Console radio button is selected

Server Cleanup Wizard
- Everything is checked

Reporting Rollup
- Roll up status from replica downstream servers selected

E-mail Notifications
- N/A

Microsoft Update Improvement Program
- N/A

- N/A

WSUS Server Configuration Wizard
- N/A

The problem:
I have assigned/approved all of the updates/service packs etc to the appropriate
computer groups. I have gone to updates and selected Import updates.  Selected a couple
to download.  Report says download is successful. Overview shows updates needed by
computers. Computers (in the console) show the workstations reporting and updates needed. When I select one of the computers needing updates, it shows the updates/service packs I show to be downloaded from the imports process.  However, when I click on any/all of the
updates, it says:
The files for this update have not yet been downloaded.  Ergo, the updates do not show
up on the workstations for installation.
IIS is good and set as default on port 80 for /SelfUpdate. Folders are browseable per install instructions. I believe that if I can determine how to get the updates downloaded to the server, or how to track down what's happening, everything else will fall into place.

Obviously I'm a beginner with this program and I've listed everything I know about the problem so please be gentle and specific if you can/are willing to offer help.  Criticism is welcome.

thanx for any help, advice and/or criticisms.
Question by:David Bird
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LVL 47

Expert Comment

by:Donald Stewart
ID: 37035518
If you just set this up, this is normal...files/updates are not downloaded until you approve them.

You can see the progress from within the WSUS console on how much needs to be downloaded and how many files.

Author Comment

by:David Bird
ID: 37035627
Thank you.  
I have reviewed all the areas in the console but do not find a place that shows progress of downloads.  If you're referring to Synchronizations, they all show successful but no progress indications or space requirements etc.
Also, is there a way to manually download a hotfix to the WSUS to see if it shows "downloaded"?  I've attempted this with the Import Updates process and it showed successful but still says update not downloaded and doesn't show up as a hotfix on the workstation when I "check for updates".
LVL 47

Accepted Solution

Donald Stewart earned 1000 total points
ID: 37035672
In your console, click on your servername on left(to get to front page)

you will then see the download status / updates needing files
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LVL 47

Expert Comment

by:Donald Stewart
ID: 37035684
here's an example

Author Comment

by:David Bird
ID: 37035735
It's showing progress.  I think I may just need to hurry up and wait. Thank you for your help.  Naturally I started expanding the tree "just" below the server name.  I'll try again in the morning to test the workstation updates and I'll close the tickets.  Your help/answers were awesome and specific to my questions? Thank you.  
LVL 47

Expert Comment

by:Donald Stewart
ID: 37035748
You're welcome

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