symantec end-point protection

Posted on 2011-10-26
Last Modified: 2013-12-09

I was trying to login into my symantec dashboard and I get a cannot connect to server error.
Any idea how to fix? I tried the resetpassword.bat.

Question by:J_Drake
    LVL 23

    Accepted Solution

    Open ODBC
    Select Configure on the SymantecEndpointSecurityDSN
    Under the LOGIN tab set it to Supply User ID and password and type:
    User ID: dba
    Password: Login password to the SEPM
    Under the DATABASE tab configure these options:
    Server Name: Name of Server
    Database Name: sem5 (if you are using the embedded database)
    Under the NETWORK tab configure these options:
    Check TCP/IP and enter: "host=IPAddressofServer" without the quotes.
    Now test connection. You should receive Connection Successful.
    Restart the IIS Admin service.

    if is still not working try this:
    go to start, control panel, administrative tools, ODBC, system DNS, config, client configuration and uncheck dinamically determinate port, write 1433 below, make acept, make test success to finish restart the server.

    Author Comment

    I'm able to get into the management but its still showing offline.

    Any ideas?


    LVL 23

    Expert Comment

    by:Stelian Stan

    Author Comment

    I've read numerous articles in kb and have still unsuccessfully resolved. Will post back after I call symantec.

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