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bootmgr is missing

Posted on 2011-10-27
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Last Modified: 2012-06-27
Hi Experts,
I have a laptop from Sony Vaio and I have made an image of the C partition.
When I restore this image, and boot the machine, then I get the error message, :
BOOTMGR IS MISSING...

I tried some WIN7 repair tools without success.
Why this happens with CloneZilla ?
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Question by:Eprs_Admin
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by:
jppinto earned 50 total points
ID: 37036884
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Author Comment

by:Eprs_Admin
ID: 37036894
ok I will try this again.
But last time with the win7 cd it couldn't find any windows partition ...
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LVL 13

Assisted Solution

by:stergium
stergium earned 50 total points
ID: 37036909
hello Eprs_Admin.
Although clonezilla is a really great piece of software it requires some times (not in the auto mode) ...caution.
i know its not this error  but you can try it anyway.

http://drbl.org/faq/fine-print.php?path=./2_System/86_Win_7_0xc00000e_error.faq#86_Win_7_0xc00000e_error.faq

hope that helps
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LVL 11

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by:X_layer
X_layer earned 100 total points
ID: 37036961
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LVL 88

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by:rindi
rindi earned 400 total points
ID: 37036972
Make sure the correct partition has the "Boot" flag set. Also make sure your partitioning is similar as on the original system. Most laptops of today usually have a recovery partition that is placed before the system partition. If you installed Windows 7 yourself there will probably be a small ca 100mb partition from which the system boots from If you cloned C and not that partition also, your bootloader will be missing.

If you used the PartedMagic LiveCD to start CloneZilla from, then it also includes GParted or Partition Editor, and with that you can set active flags and manipulate partitions. I don't know if the CloneZilla LiveCD includes all those tools...
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Author Comment

by:Eprs_Admin
ID: 37037142
ok, I could see with the ACRONIS BOOT CD that I have my NTFS partitions.
But I think, the flag is not set  to boot from it.
How can I change the the flag to boot from ?
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LVL 88

Assisted Solution

by:rindi
rindi earned 400 total points
ID: 37037166
With the PartedMagic LiveCD and GParted. Just right click the partition and select "Flags", then select the "Boot" Flag. Maybe Acronis also has such an option, but that depends on the Acronis product you are using.
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Author Comment

by:Eprs_Admin
ID: 37043261
Hi,

in GPARTED the partition is nknown, but with Acronis I see my partitions.
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LVL 88

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by:rindi
rindi earned 400 total points
ID: 37043270
Are you sure the image got restored properly when you used CloneZilla, there were no error messages? Usually GParted shows unknown when something failed during a restore.
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Author Comment

by:Eprs_Admin
ID: 37043357
Hi, I think the problem with the Vaio is, the raid and SATA driver.
This drivers not installed in the software.
Do you know how to do this ?

Or do you know another way to convert a clonezilla image to another one ?
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LVL 88

Assisted Solution

by:rindi
rindi earned 400 total points
ID: 37043406
From my information the imaging wouldn't have worked at all with CloneZilla if it were a driver issue, as then the HD isn't recognized.

But you can try restoring on a standard PC, then move the HD back to the Sony.

Apart from that with PartedMagic you have several way to boot the tool, for instance with mdraid etc. Maybe if you try the different options there you would be able to see partition in GParted. Another thing you can try, if the BIOS has such an option, is to select compatible mode or something similar for the Disk Controller. Not RAID or AHCI or enhanced etc.
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LVL 47

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by:noxcho
noxcho earned 400 total points
ID: 37043640
take a picture of your partition layout using digital cam (in acronis or parted magic) and load it here.
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Author Comment

by:Eprs_Admin
ID: 37043775
In GPARTED I just see 2 HDD's
SDA and SDB

With another tool, like Acronis Disk Diretor 2011 I can see, the partition is NTFS and the size and the data in it.

See the picture below from GPARTED G Parted
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LVL 88

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by:rindi
rindi earned 400 total points
ID: 37043797
So that means you are using a RAID array? What type of Array, what RAID controller? As you can see 2 HD's it is probably a Fake- or Soft-Raid Controller. When you boot the PartedMagic LiveCD, at the Boot Menu, scroll down to the "RAID Menu", hit the Enter Key and then try first "Start Device Mapper", and if in GParted you still see 2 separate disks and not one, try using "Start Linux Software RAID (MD devices)".
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LVL 47

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by:noxcho
noxcho earned 400 total points
ID: 37043854
If Acronis shows 1 HDD and Linux two HDDs then it is hardware RAID. Simply Gparted has no driver for RAID controller.
Not back to Acronis, is there any tool to browse the NTFS partitions? What are on these two NTFS partitions?
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Author Comment

by:Eprs_Admin
ID: 37043856
Where can I do it in PM ?
Where to start the Raid ?
Which command ?
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LVL 47

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by:noxcho
noxcho earned 400 total points
ID: 37043867
Let's do it a bit simple way. Download trial version of this tool: http://www.paragon-software.com/home/brh/
Then install it and run.
Find there Burn Recovery CD (if you switch to full scale mode there press Tools - Recovery Media Builder).
Boot the PC from this CD - select Normal Mode - Backup & Recovery 11. It will show your HDD layout. Does it show 1 disk or 2?
If it shows 2 disks then boot to Safe Mode of this CD - again B&R11 - it must show 1 disk. Are the partitions marked as NTFS?
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LVL 88

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by:rindi
rindi earned 400 total points
ID: 37043927
No it probably isn't hardware RAID, if it were hardware RAID you wouldn't see any drives with GParted. It must be a Fake-Raid controller. Also, Linux includes many RAID controller Drivers in it's Kernel (but many of the Software RAID controller are just handled as a normal controller). Acronis on the other Hand, if it is a newer version, uses WinPE as base and there many of the Soft-Raid controller drivers are included. That's why it sees a single drive.

Again, what RAID type are you using (RAID 1, RAID 0)? What RAID controller is it?

Apart from that, how did you manage to do the image, as it is likely that also there you only imaged one drive, and not the Array.
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Author Comment

by:Eprs_Admin
ID: 37043934
Hi noxcho:

In safe mode I can see my disk and I see it is one disk and I see it is NTFS.
But thats all, when I check the settings of the active partition and the boot partition, all is ok.
But still cannot boot.

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Author Comment

by:Eprs_Admin
ID: 37043947
Hi rindi:,

it is the raid controller from :
Intel Rapid Storage Technology 9.5.0.1037

When I check the Raid it is Raid1

Inside my clozilla image file I see there are SDA1 SDA2 and SDA 3 files.
This is my Recovery partition, the logical partition and the C partition.
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LVL 88

Assisted Solution

by:rindi
rindi earned 400 total points
ID: 37044039
Then you imaged the single disks. Although this may work in some cases. it is better to make an image of the array (there was probably also SDB1, SDB2 and SDB3 available to make images from).

Do you still have access to the original installation, or did you blow that away after imaging?

Also, when you restored using CloneZilla, did you restore all partitions?
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Author Comment

by:Eprs_Admin
ID: 37044054
I don't have the original anymore.
I restored all partitions.
Now I restore again the 3rd time.
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LVL 47

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by:noxcho
noxcho earned 400 total points
ID: 37044076
Do you still have the configuration you took the image from?
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Author Comment

by:Eprs_Admin
ID: 37044289
Hi,
after the restore I always have this messages, see the picture:

 unknown or unsupported partition
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LVL 47

Assisted Solution

by:noxcho
noxcho earned 400 total points
ID: 37045476
Sony has always OEM partition and I know that Boot files can be located on this partition.
Are you restoring the image to the drie you took it from?
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Author Comment

by:Eprs_Admin
ID: 37055578
yes I want to restore it to the same location. And I have read a lot about bcdedit command.
Can you help me to create a new BCD store ?
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Author Comment

by:Eprs_Admin
ID: 37055584
What I also mentioned, the data is not complete on the C drive.
I browsed the content after the restore and a lot of folders amissing.
SYSTEM and SYSTEM32 is not under WINDOWS folder.

How can it be ?
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LVL 47

Assisted Solution

by:noxcho
noxcho earned 400 total points
ID: 37055759
Wow! What have you imaged then? Thats why i do keeping asking if you have the original location where the image was taken from. Recreating bcd is easy. Just copy bootmgr file and boot folder from Windows installation dvd to restored partition and then run repair fron the same dvd. But your new discovery bothers me.
Can you slave this drive to working system?
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Author Comment

by:Eprs_Admin
ID: 37055898
Now I checked again the folders with ACRONIS DISK DIRECTOR 2011.
This is the only tool which recongnice the raid driver.
I did the restore now the 4th time.
I have the recovery partition from VAIO with 9 GB
I have the SYSTEM Partition with 100MB, which is active, I don't know why. Will change it later.
I have my C drive with 63GB
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Author Comment

by:Eprs_Admin
ID: 37055922
with DISKPART and the command DETAIL DISK I see the disk and the volumes.
But all volumes are RAW.
But on some infos in youtube I saw the same command but without RAW, I saw NTFS or other formats.
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LVL 47

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by:noxcho
noxcho earned 400 total points
ID: 37056015
On these partitions which one has Boot folder and BootMgr file?
The partition that has these two should be active.
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LVL 11

Assisted Solution

by:X_layer
X_layer earned 100 total points
ID: 37056041
With Win 7 is correct that you have 100MB system partition which is bootable.
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Author Comment

by:Eprs_Admin
ID: 37056395
ok I have the same issue.
Some folders not on the disk.
SYSTEM32 is missing . In this case I think the whole image is crap.
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LVL 47

Assisted Solution

by:noxcho
noxcho earned 400 total points
ID: 37056957
Looks like it is.
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Author Comment

by:Eprs_Admin
ID: 37057821
not solved, in this case just a fresh install helps.
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Author Comment

by:Eprs_Admin
ID: 37068860
I've requested that this question be deleted for the following reason:

no solution.
0
 
LVL 88

Assisted Solution

by:rindi
rindi earned 400 total points
ID: 37057894
Next time you clone a RAID array, make sure you clone it as an array, and not just the single disk (the cloning tool must be aware of the RAID).
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Author Comment

by:Eprs_Admin
ID: 37068853
some experts told me I can use Clonezilla for it.
And I cloned the whole disk.
Next time use another tool, this is for sure. :-)
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Author Comment

by:Eprs_Admin
ID: 37068861
:-)
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Author Closing Comment

by:Eprs_Admin
ID: 37068864
NO SOLUTION.
But thanks for the help :-)
0
 
LVL 88

Expert Comment

by:rindi
ID: 37068903
You can use CloneZilla for single disks without problems. But when you are using a RAID array you must use a tool that is aware of the array. You only cloned a physical disk and not the array. You can boot PartedMagic and probably also the CloneZilla LiveCD (I prefer PartedMagic as it is more complete in terms of included tools) using different modes, some of which include Linux RAID, and those might be able to see the array properly. If once you are within the environment of the BootCD you can check whether it sees the array properly. If it sees all the physical disks then that isn't the case. It should only see the Array's Volumes.

If you can't get PartedMagic to properly see the array, then you need other tools. Windows 7's backup utility makes backup images, so that would be the free tool that works. Also Vista and Windows 2008 use that. For other OS's you need 3rd party tools that can be booted into a WinPE environment so the Array Controller's drivers can be included if the OS doesn't already support them. Tools that come with such a bootable CD aren't free... Free versions usually have a Linux Environment they boot from, and then you are at the same situation as with PartedMagic/CloneZilla.

You could of course build your own WinPE bootCD and include free tools, but that is a lot of work and also need lots of reading.
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