asked on

Synchronization Log:

Hi,

Those users whose mailboxes were moved from exchange 2003 to exchange 2010 are getting the Sync Issues in their outlook. One example is as below:

11:32:54 Synchronizer Version 14.0.6025
11:32:54 Synchronizing Mailbox 'Username'
11:32:54 Synchronizing local changes in folder 'Drafts'
11:32:54 Uploading to server 'Servername.domain.com'
11:32:54 Synchronization of some deletions failed.
11:32:54 		 [0-130]
11:32:54 	 1 item(s) deleted in online folder
11:32:54 Done

Do you know why this is happening and how to resolve it?

thanks,

DLeaver

Hi

What Outlook client are you using and how long ago did you perform your migration?

Do you still get the issue if the client is not using cached Exchange mode (assuming that you are using it)?

DL

IT_Chipperfield

ASKER

Hi,

Outlook Client 2010. Mailbox moved few days ago.

If I turn off the Exchange cached mode then I don't get any sync issues.

thanks,

DLeaver

Have you applied office SP1 as this is supposed to have resolved this issue.

Alternatively if you remove the OST and recreate it does this resolve the issue? This has worked for me in the past on older versions of Outlook

DL

DLeaver

That should have read office 2010 SP1

IT_Chipperfield

ASKER

Office service pack 1 is installed and I have already tried by re-creating .ost file as I recreating the outlook profile but still the same issue.

any more suggestions please?

thanks,

DLeaver

Have tried any of the below options in this EE thread

https://www.experts-exchange.com/questions/27084256/Synchronization-of-some-deletions-failed.html

IT_Chipperfield

ASKER

I have tried all of them with no luck...

Any more suggestions please?

DLeaver

My only other suggestion would be to give it a couple of days and see if the errors have resolved themselves. As the migration was fairly recent the synch errors are a common side effect of a migration.

The last 2003 > 2010 Exchange I did (about a month ago) suffered from a number of synching errors, mainly on XP SP3 clients, which have now gone.

DL

IT_Chipperfield

ASKER

It's been nearly two weeks now but I still have the same problem. I don't think it's the migration issue. I have my test Exchange environament where I installed Exchange 2010 and have the same sync issues.

Alan Hardisty

Please have a read of my article and check the problem users inherited permissions:

https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2861-Activesync-Working-But-Only-For-Some-Users-On-Exchange-2007-2010.html

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DLeaver

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IT_Chipperfield

ASKER

The problem is still not fixed and still waiting for microsoft to release a fix!