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exchange 2010 sp1 hierarchical address book

Posted on 2011-10-27
Medium Priority
Last Modified: 2012-06-27
I've implemented the above and it appears to be working on outlook 2010 as it's showing organization tab, however error saying "outlook must be online or connected to complete the action:
 outlook 2010 error
Question by:johnkim777
  • 4

Author Comment

ID: 37037224
Please note outlook 2010 working fine and it is connected to exchange on LAN
LVL 11

Expert Comment

ID: 37037265
you can do the following things:-

login to your local machine with your uid and pwd.

go to the network address and disable your NIC(network card)

disable windows firewall.

disable antivirus and antivirus firewall.
delete the existing email account from outlook.

now open the control panel
go to MAIL

click on email accounts and create a new account for outlook

now enable you NIC

test your out look client.
close the out look

again run the outlook.....now you can enable firewall and anti virus.

for further assistance you can take a help of the link pasted below


Accepted Solution

johnkim777 earned 0 total points
ID: 37037345
Hi diprajbasu,
not sure whether your solution is related to hierarchical address book issue i'm having
please advise

Author Comment

ID: 38067140
not relavant

Author Closing Comment

ID: 38086975
not relevant

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