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0xd1 BSOD caused by SCSIPORT.sys

Posted on 2011-10-27
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I have experienced 2 system crashes recently on our SBS 2003 server. After looking through the minidump files it appears that the SCSIPORT.SYS driver is the cause. I have gone through numerous microsoft support articles but all relate to an older version of the driver and it appears that this should have been corrected with the install of service pack 1, we currently have service pack 2 installed.

After going through the event log it appears that the system crash happens immediately after the Symantec Backup Exec finishes its nightly backup. I have also checked and the drivers and the firmware for the 2 tape drives are up to date.

I have also posted the minidump files for your review.
 Mini102411-01.dmp
 Mini102711-01.dmp
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Question by:silverkorn
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by:pgm554
ID: 37042970
SBS 2003 sp1 is not the same as Server 2003 SP2.
SP2 is not cumulative.
If SBS 2002 SP1 is not in the add remove section of the program manager,then you need to install it.
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by:silverkorn
ID: 37044350
We have SBS 2003 R2 which included Service Pack 1
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Expert Comment

by:pgm554
ID: 37046017
Who's driver for the BE?
Symantec or M$?
Always use the Symantec device drivers.
Who's SCSI  controller?
You aren't sharing the RAID controller with the tape drives .are you?
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by:silverkorn
ID: 37046105
the drivers for both tape drives (PV-110T-DLTVS160) are:
Provider: Quantum Corporation
Driver Date: 1/10/2008
Driver Version: 4.5.1.0
Driver Files: QDLTx32.sys & LT1c3x32.dll

both drives are being controlled by an Adaptec SCSI Card 39160, with drivers:
Provider: Adaptec
Driver Date: 2/23/2007
Driver Version: 6.4.630.101
Driver Files: adpu160m.sys

and the RAID array is controlled by a Dell PERC 4e/Di backplane, with drivers:
Provider: Dell
Driver Date: 10/28/2004
Driver Version: 6.46.2.32
Driver Files: mraid35x.sys

and i also made sure that the tape drives were flashed with the latest firmware: 3200
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Accepted Solution

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pgm554 earned 2000 total points
ID: 37046229
http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/SuperLoader3/Index.aspx

Note: Symantec BackupExec
If you are using Symantec BackupExec you should use the device driver that came with your software backup package.

Since this is reproducible when using BE ,I suggest using their drivers as a start.
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by:pgm554
ID: 37046309
Since those are Dell drives,you may want to use their drivers dated ¿June ¿03, ¿2003.
Dell modify s their BIOS to work with their drivers.
Been there ,done that.
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by:silverkorn
ID: 37071367
I have installed the symantec device drivers on the system and await the results. Thanks
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by:silverkorn
ID: 37182679
since rolling back the drivers to a Symnatec approved  drivers the server has not had a system failure so I am going to mark this as answered.
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