Server 2008r2 Print Spooler crashes Error 7036

Posted on 2011-10-27
Medium Priority
Last Modified: 2012-05-12
I have a file and print server that has been working great for months. Then all the sudden this morning the print spooler keeps stopping. About twenty minutes apart. I restarted it last night to add some updates then the problems started. Any ideas on how to get it working correctly?
Question by:bearkat
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Accepted Solution

Stelian Stan earned 2000 total points
ID: 37038991

Author Comment

ID: 37039565
I see nothing in either one of those links that help. Any other ideas?
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Expert Comment

by:Stelian Stan
ID: 37042603
Have you installed any new printer drivers lately?
Remove any .shd or .spl files.
STOP the print spooler service
Try to remove the files on c:\Windows\System32\spool\PRINTERS\
Remove all the printers and the drivers.
Install all the printers again.
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Expert Comment

ID: 37042674
Have you checked your Application event logs for specific errors recorded?

It may give you a good idea which driver is causing the problem.

Let us know what you find out.

Author Comment

ID: 37045752
Ok, Well after a bunch of troubleshooting it came down to something so simple. When I remoted into the server I redirected my own printers to the server. So those unknown printers on my workstation crashed the print spooler. Once I truned off redirection of printers and clipboards everything was fine. Live and learn on that one. Thanks for all the help guys......
LVL 23

Expert Comment

by:Stelian Stan
ID: 37046195
Thank you that you shared with us the root of the problem.

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