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2010 Information Store down after powerage

Hello,

We have a 2010 Exchange server which lost power for over an hr, I did a proper shutdown up when the power came back on, after boot up all 2010 email outlook client can not access mailbox.

I've got this error in the event viewer.
Exchange ActiveSync has encountered repeated failures when it tries to access data on Mailbox server [EXMAILSERVER1.campus.woodlandspreparatory.org]. It will temporarily stop making requests to the Mailbox server for [60] seconds to reduce load on that server. This delay may occur if the Mailbox server is overloaded.

5g6tdcv4

are there any services on the exchange server that are set to automatic that are not running?
Is the database mounted?

Pradeep

Yes as said above first check the status of database.
Check the services and check the eventlogs., this basic troubleshooting steps will give u some information on what to do next.

Radweld

Ok what's the extent of the problems? Does outlook work and can users open their mail? Can you send receive mail in and out of the organisation.

Check to see if your databases are mounted and test to make sure all services are running.

In powershell you can do this easy with test-servicehealth

Any services not started you can start with start-service (service name)

To check the status of the databases in powershell you can use the get-mailboxdatabase | fl command

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ravenrx7

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ravenrx7

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reboot fixed