Explorer.exe hangs on SBS 2003

Posted on 2011-10-27
Last Modified: 2012-09-10
The has just appeard on one SBS 2003 and is a real pain:

Event Type:      Error
Event Source:      Application Hang
Event Category:      (101)
Event ID:      1002
Date:            10/27/2011
Time:            2:04:07 PM
User:            N/A
Computer:      SERVER
Hanging application explorer.exe, version 6.0.3790.3959, hang module hungapp, version, hang address 0x00000000.

For more information, see Help and Support Center at
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 65 78 70 6c 6f 72     explor
0018: 65 72 2e 65 78 65 20 36   er.exe 6
0020: 2e 30 2e 33 37 39 30 2e   .0.3790.
0028: 33 39 35 39 20 69 6e 20   3959 in
0030: 68 75 6e 67 61 70 70 20   hungapp
0038: 30 2e 30 2e 30 2e 30 20
0040: 61 74 20 6f 66 66 73 65   at offse
0048: 74 20 30 30 30 30 30 30   t 000000
0050: 30 30                     00      

Not sure what to try besides a reboot. Does anyone know how to repair explerer.exe ?
Question by:Brett4567
    LVL 13

    Expert Comment


    You can try using Autoruns from Sysinternals,

    Run Autoruns, switch to Explorer tab and unselect ones that not belong to Microsoft. Restart back your server. If still hang, then select unimportant entries and restart back your server.

    Author Comment

    Thanks will try this morning and let you know,


    Author Comment

    I've disabled all the non-microsoft explorer entries and it hasn't fixed it.

    Is there a way to repair it from the installation disk ?


    Accepted Solution

    fixed it by logging on with another administrator account and deleting the old profile

    Author Closing Comment

    this was the only way I could fix it
    LVL 19

    Expert Comment

    1. Deleted old profile on the server but still problem exist.
    2.Ran the Autoruns,exe unselected non windows related entrys, problem still persist.

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