We have multiple Mac computers running 10.6.8, and we are unable to open links from a SharePoint site that are formatted like this: file://servername/sharenam
The link points to a folder on a file share on the network.
On the Mac, in Firefox 7.0.1, the link will show up as file:///sharename/folder/f
er (the triple /'s are not a typo)
In Safari , they show up as file://servername/sharenam
However, in neither browser will the links open. They do nothing. No respose, no page load, no error. They act as if you didn't even click.
links will work just fine. It's just file:// links that do not.
Thinking that because the link reformats without the server name in Firefox, I used the Go menu in Finder and connected the Mac to the network share and then tried again, but it still did not work.
The user has access to the share that the link points to and can open it in Finder without problem. We have also tried to change the link to http://
instead of file://, but this broke it from working with Windows users, so we switched it back before testing the Macs. We also tried changing the format of link to file://servername.domain.n
der which still worked for Windows users, but made no difference to the Mac users.