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Hello,<br />
<br />
My guess is that the &quot;Bind DN/Username&quot; field is wrong. I believe you need to put the distinguished name of your Administrator account here. It would look something like CN=Administrator,OU=Users,<wbr />DC=domain,<wbr />DC=local.<br />
<br />
JJ 
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Hello,

My guess is that the "Bind DN/Username" field is wrong. I believe you need to put the distinguished name of your Administrator account here. It would look something like CN=Administrator,OU=Users,DC=domain,DC=local.

JJ

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I believe the Bind DN/Username has to be the username that is authenticating against the system. If I try anything else it will fail. &nbsp;Keep in mind that the authentication succeeeds to log into LDAP, it simply fails when I add an e-mail address for it to query.
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I believe the Bind DN/Username has to be the username that is authenticating against the system. If I try anything else it will fail.  Keep in mind that the authentication succeeeds to log into LDAP, it simply fails when I add an e-mail address for it to query.

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Turned out to be an issue documented by Barracuda.
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Turned out to be an issue documented by Barracuda.

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We are currently testing out using Barracuda's online web filtering and are working on the LDAP functionality. Attached is a screenshot showing the fields filled out. When you test it, it is successful so the IP and port is forwarding correctly. However, once you add a testing e-mail it fails with:<br />
Error: Unable to lookup LDAP account testemail@domain.com<br />
LDAP lookup returned empty result.<br />
<br />
I believe the authentication filter or mail attributes is the culprit. &nbsp;Any advice on what to review first would be greatly appreciated! <a href="https://filedb.experts-exchange.com/incoming/2011/10_w44/517451/barracuda-ldap.jpg" target="_blank" title="Barracuda LDAP (215 KB)"><img alt="Barracuda LDAP" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2011/10_w44/800_517451/barracuda-ldap.jpg" /></a>
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barracuda-ldap.jpg

We are currently testing out using Barracuda's online web filtering and are working on the LDAP functionality. Attached is a screenshot showing the fields filled out. When you test it, it is successful so the IP and port is forwarding correctly. However, once you add a testing e-mail it fails with:
Error: Unable to lookup LDAP account testemail@domain.com
LDAP lookup returned empty result.

I believe the authentication filter or mail attributes is the culprit.  Any advice on what to review first would be greatly appreciated! 

Barracuda Email Security Service - LDAP Issue

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