Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1509
  • Last Modified:

Barracuda Email Security Service - LDAP Issue

We are currently testing out using Barracuda's online web filtering and are working on the LDAP functionality. Attached is a screenshot showing the fields filled out. When you test it, it is successful so the IP and port is forwarding correctly. However, once you add a testing e-mail it fails with:
Error: Unable to lookup LDAP account testemail@domain.com
LDAP lookup returned empty result.

I believe the authentication filter or mail attributes is the culprit.  Any advice on what to review first would be greatly appreciated! Barracuda LDAP
0
jaelae
Asked:
jaelae
  • 3
1 Solution
 
Jamie McKillopIT ManagerCommented:
Hello,

My guess is that the "Bind DN/Username" field is wrong. I believe you need to put the distinguished name of your Administrator account here. It would look something like CN=Administrator,OU=Users,DC=domain,DC=local.

JJ
0
 
jaelaeAuthor Commented:
I believe the Bind DN/Username has to be the username that is authenticating against the system. If I try anything else it will fail.  Keep in mind that the authentication succeeeds to log into LDAP, it simply fails when I add an e-mail address for it to query.
0
 
jaelaeAuthor Commented:
It seems I had the correct settings. I found out from barracuda that this is a known issue where it will never confirm it is working, but in actuality it is. I left the failed settings alone, hit synchronize and everything worked.
0
 
jaelaeAuthor Commented:
Turned out to be an issue documented by Barracuda.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now