Network problem on SBS 2008 server

Posted on 2011-10-28
Last Modified: 2012-05-12
I've been updating some AV software on an SBS 2008 server and removed the Symantec Endpoint Protection on there.

However, since the reboot the server cannot see the network.

In Device Manager the NIC is working fine, but the SM Controller within Other Devices says the driver is not installed with a code 28 error. This was corrected with a driver update.

I still have no network connection and it warns that there is either a hardware or driver issue with the onboard NIC, Intel 82566DM Gigabit.

If I do an ipconfig /all no ethernet settings are displayed only tunnel adaptors.

Any ideas?

Question by:mikeabc27
    LVL 5

    Accepted Solution

    Does the NIC show in network devices? Can you roll back the driver? Did you reboot the server prior to removing AV? The issue could be completely unrelated to your AV uninstallation.

    Author Comment

    Yes the NIC is there. No reboor prior to removing the AV and I'm inclined to agree this was coincidental.

    Author Comment

    I uninstalled the NIC drivers and rebooted. This seems to have sorted the problem, will know after the next reboot.
    LVL 5

    Expert Comment

    Good to hear, post back when you know.

    Author Closing Comment

    The uninstall did the trick

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