Why is MS update KB2586448 automatically rebooting computers?
Mircosoft Update KB2586448 when installed via WSUS is causing our computers to automatically restart even when users are logged in and out GP policy has disabled this feature. No other updates cause this issue. I have attached a screenshot of the issue occuring in the windows event viewer.
Our Environment and policy is:
WSUS 3.0 SP2 on Server 2003
Group Policy is set to automatically download and schedule the install for 12pm. We have enabled the policy No Auto restartfor scheduled automatic updates installation which should prompt the logged in user to restart the computer.
Is this a known issue regarding this update?
Update-EV.JPG
Our Environment and policy is:
WSUS 3.0 SP2 on Server 2003
Group Policy is set to automatically download and schedule the install for 12pm. We have enabled the policy No Auto restartfor scheduled automatic updates installation which should prompt the logged in user to restart the computer.
Is this a known issue regarding this update?
Update-EV.JPG
SOLUTION
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Just to tell you, the problem is that the update requires a Reboot to complete & if it's not installed it will keep it in the reboot mode.
Just quickly to get rid of, uncheck the update from WSUS & run gpupdate /force on client.
How many computers are we talking here?
A
Just quickly to get rid of, uncheck the update from WSUS & run gpupdate /force on client.
How many computers are we talking here?
A
ASKER
Ackles,
the issue is the update is forcing the clients to reboot even though we have stipulated in our group policy that updates pending a reboot should notify users to restart
the issue is the update is forcing the clients to reboot even though we have stipulated in our group policy that updates pending a reboot should notify users to restart
Well, if you only want to get rid of that problem, just remove the update.
I know this will keep on doing even if you reboot, it goes in a loop.....
A
I know this will keep on doing even if you reboot, it goes in a loop.....
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Try this,
Make a Test OU, put one machine in that, remove this update for that OU in WSUS & give the client reboot, see if the update is gone?
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Make a Test OU, put one machine in that, remove this update for that OU in WSUS & give the client reboot, see if the update is gone?
A
Also please answer the questions I asked before:
How many computers are we talking here?
A
How many computers are we talking here?
A
ASKER
We have 200 PC's. The update is being downloaded and forcing computers to restart when users are logged in. Our group policy has been set to disable this feature and notfy users to restart the computer as updates are pending a reboot.
I am sorry, I think I got something wrong.... :(
Is your question, why is it asking you to Reboot? OR
Is it not installing after reboot?
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Is your question, why is it asking you to Reboot? OR
Is it not installing after reboot?
A
ASKER
The question is why is it forcing the reboot?
ASKER CERTIFIED SOLUTION
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ASKER
My comment is the solution. All you have to do is to cancel the deadline
ASKER
I took a copy of the update log from this morning to point of download and request to restart. I have attached it as a txt file
log..txt