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how to remove yellowise malware

Posted on 2011-10-28
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Last Modified: 2012-05-12
A co-worker has her IE sites being redirected to yellowise.  I have done some research and found this to be a virus / malware, but instructions I find to remove it don't make sense.
Anyone know of the proper steps to take to remove this malware from windows xp?
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Question by:a1electric
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by:peter197911
ID: 37044517
If you're in a company environment, and you do have a deployment service or image thing running, then i advise to put a new installation on the pc.

Else, some answers will follow i guess
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by:Neil Russell
ID: 37044547
If its a business machine then reinstall it! Dont mess about with removing malware on a company machine, the risk is far greater  and usually takes longer than just a new image/rebuild.
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Expert Comment

by:flubbster
ID: 37044550
Take a look at your hosts file:

C:\windows\system32\etc\hosts

Chances are that you will see the entries in there. The only entry should typically be:

127.0.0.1 localhost
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Author Comment

by:a1electric
ID: 37044677
no other entries in the hosts file, Trend Micro won't let me go to the killavirus site, but i can have her exit Trend and try that site - right now she is running malwarebytes.
It may come down to re-installing Windows - we'll see if no other solution works.
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Accepted Solution

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a1electric earned 0 total points
ID: 37044839
looks like malware bytes fixed it.  thanks
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Author Closing Comment

by:a1electric
ID: 37068304
my co-worker ran malware bytes and that removed the yewwise product
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Expert Comment

by:peter197911
ID: 37045504
Still,
In company environments i think that when it's a default machine (one that you can rollout in 20 minutes) i would only check out what virus/spyware/malware is on the machine and afterwards, i will reinstall it....
It's almost impossible to completely remove a virus and if you do, lot of times you damage other things.
But that's my "professional" opinion, as allready stated above by Neilsr
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