how to remove yellowise malware

Posted on 2011-10-28
Medium Priority
Last Modified: 2012-05-12
A co-worker has her IE sites being redirected to yellowise.  I have done some research and found this to be a virus / malware, but instructions I find to remove it don't make sense.
Anyone know of the proper steps to take to remove this malware from windows xp?
Question by:a1electric

Expert Comment

ID: 37044517
If you're in a company environment, and you do have a deployment service or image thing running, then i advise to put a new installation on the pc.

Else, some answers will follow i guess
LVL 37

Expert Comment

by:Neil Russell
ID: 37044547
If its a business machine then reinstall it! Dont mess about with removing malware on a company machine, the risk is far greater  and usually takes longer than just a new image/rebuild.
Cyber Threats to Small Businesses (Part 1)

This past May, Webroot surveyed more than 600 IT decision-makers at medium-sized companies to see how these small businesses perceived new threats facing their organizations.  Read what Webroot CISO, Gary Hayslip, has to say about the survey in part 1 of this 2-part blog series.

LVL 30

Expert Comment

ID: 37044550
Take a look at your hosts file:


Chances are that you will see the entries in there. The only entry should typically be: localhost

Author Comment

ID: 37044677
no other entries in the hosts file, Trend Micro won't let me go to the killavirus site, but i can have her exit Trend and try that site - right now she is running malwarebytes.
It may come down to re-installing Windows - we'll see if no other solution works.

Accepted Solution

a1electric earned 0 total points
ID: 37044839
looks like malware bytes fixed it.  thanks

Author Closing Comment

ID: 37068304
my co-worker ran malware bytes and that removed the yewwise product

Expert Comment

ID: 37045504
In company environments i think that when it's a default machine (one that you can rollout in 20 minutes) i would only check out what virus/spyware/malware is on the machine and afterwards, i will reinstall it....
It's almost impossible to completely remove a virus and if you do, lot of times you damage other things.
But that's my "professional" opinion, as allready stated above by Neilsr

Featured Post

A Cyber Security RX to Protect Your Organization

Join us on December 13th for a webinar to learn how medical providers can defend against malware with a cyber security "Rx" that supports a healthy technology adoption plan for every healthcare organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Did you know that more than 4 billion data records have been recorded as lost or stolen since 2013? It was a staggering number brought to our attention during last week’s ManageEngine webinar, where attendees received a comprehensive look at the ma…
This article investigates the question of whether a computer can really be cleaned once it has been infected, and what the best ways of cleaning a computer might be (in this author's opinion).
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
Suggested Courses

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question