Exchange Server down NEED HELP

Posted on 2011-10-28
Last Modified: 2012-05-12
Exchange Rollup 3 removal was clicked, and now Exchange is not available.
Rollup 5 still lists installed.

Exchange is not running anymore.  Is there a way to putrollup 3 back and get this server running again?

It is Exchange 2010 running on 2008 Rs SP1
Question by:atredo
    LVL 23

    Accepted Solution

    1.  Can you post the services that are failing to start and the application event log errors you get when trying to start them?

    2.  My advice to you or anyone in this kind of situation is to not rely on "internet help" if this is a critical outage and contact MS directly so that you get quicker help and service.  However, I don't know the size of your company or how critical it really is, so you'd have to make that call.
    LVL 14

    Expert Comment

    I would agree, something so serious might warrant PS input.

    Author Comment

    Exchange services are gone. I believe it has been uninstaled with the removeal of rollup 3.
    I have a backup of the v14 I am attempting to restore.
    Do you think this will work or does the registry need to be restored too ?
    LVL 14

    Assisted Solution

    Exchange services are gone? your saying you have no exchange services on the machince? uninstalling a rollup shouldnt do that, if this is the case then it looks like you might have uninstalled Exchange from the machine. You can try to rerun setup with the /recoverserver switch to see if you can rebuild using the data held in AD. if you have uninstalled though, this data also might be gone. If you did uninstall then all the info from AD might be gone also which means you would need to reinstall.
    LVL 6

    Expert Comment

    have you tried to locate the services with CMD or PowerShell ????

    Author Comment

    Thanks for the help, I am restoring from an image backup.


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