Adobe Acrobat form not sending PDF file

Posted on 2011-10-28
Last Modified: 2013-11-19
I created a fillable form in Acrobat X.
Added a submit button
on Actions - trigger- mouse up
select action - "submit a form"
I set the link to
The "PDF The complete document"

The submit works - I receive the email, but the attachment is POSTDATA.ATT.

I know I can rename the file to postdata.pdf, but my users find that unacceptable.
Question by:bcrooks
    LVL 53

    Expert Comment

    The users browser is naming the file based on it being a web form attachment.  That is the correct file association, so unless you have some way of hacking all the users registries to change that file association
    you have to live with it, or come up with some kind of filter on the incoming mail that modifies the names of attached files.

    Author Comment

    Thanks for your reply, however everything used to work  the way Adobe advertised.
    One month ago the user browser sent the attachment as a PDF, not as .ATT.

    Research indicated the PDF "Form" is wrong.

    Are you saying this could be caused by a Microsoft update? Adobe?
    LVL 53

    Accepted Solution

    It is possible that an update modified the registry.   POSTDATA.ATT is the way that webforms are supposed to be attached.  If you do a search on Google for POSTDATA.ATT you will find thousands of pages outlining the same problem you have.  What you get are solutions on how to use the file, but I have not seen any that prevent the problem.
    LVL 31

    Expert Comment

    by:James Murrell
    This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    Objective of This Article In 1990’s, when I was a budding software professional, I had a lot of confusion about which stream or technology, I had to choose to build my career. In those days, I had lot of confusion like whether to choose System so…
    Password hashing is better than message digests or encryption, and you should be using it instead of message digests or encryption.  Find out why and how in this article, which supplements the original article on PHP Client Registration, Login, Logo…
    The purpose of this video is to demonstrate how to integrate Mailchimp with Facebook. This will be demonstrated using a Windows 8 PC. Mailchimp and Facebook will be used. Log into your Mailchimp account. : Click on your name. Go to Account Setti…
    The purpose of this video is to demonstrate how to set up basic WordPress SEO. This will be demonstrated using a Windows 8 PC. The plugin used will be WordPress SEO by Yoast. Go to your WordPress login page. This will look like the following: myw…

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    13 Experts available now in Live!

    Get 1:1 Help Now