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cannot select a default printer

have an enduser that has a roaming profile.  Unable to set default printer from printers that have been deployed by group policy.  Issue travels with the roaming profile.  When right click on printer to set as default get the following error:

Operation could not be completed (error 0x00000709).  Double check the printer name and make sure that the printer is connected to the newtwork.

Was able to print manually, but could not set as default.  This is a Win 7 SP1 box
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brettschwartzunibank
Asked:
brettschwartzunibank
1 Solution
 
johnb6767Commented:
Can you set ANY printer as a default?
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brettschwartzunibankAuthor Commented:
Local printers (MS defaults) can , but not network.
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brettschwartzunibankAuthor Commented:
Rephrased:  There are no local printers.  The default printers that print to a file that Microsoft provides can be selected, but no network printer can be selected as a default.
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jerseysamCommented:
have you tried adding the printer by IP as a "local printer" with a new TCP/IP port?
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NielubieCommented:
Do you have administrator rights to access those printers?
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Lionel MMSmall Business IT ConsultantCommented:
To me it sounds like a corrupt profile. I would start by deleting the roaming profile completely as well as any other local directories and files associated with this particular user's profile. That would mean logging onto each system that this user uses and then removing that user's user files (to do this you may have to first reboot your systems). Once you have removed ALL the files for that user you MUST reboot your system. Now logon again as a different user and make sure all the files for the user in question are indeed gone, if they are now logon as this user and re-create the user's profile, including the printer. Once that is done reboot the system and verify that the roaming profile is re-created wherever you store your roaming profiles.
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Lionel MMSmall Business IT ConsultantCommented:
Instead of deleting you can instead rename the user's profile C:\Users\Joe to C:\Users\Joe.Bad but you must still reboot before re-creating the profile.
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shefamCommented:
Prior to rebuilding the profile - login to the pc with your admin acct, see if you can set the printer as default - if so

Login as a user, and see if you can set the printer as default - if so

Have the user login now and see if they can set the printer as default, if not .....

Then rebuild - as stated above - however, with Win7 you will need to delete the user from the Registry and rename profile .....   profile.name/number_old or _bad etc (you don't have to reboot on Win7  = on WXP you do have to reboot prior to rebuilding profile)


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brettschwartzunibankAuthor Commented:
worked. thanks!
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