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how to test network ports

We are moving into an office area we had ranted to some clients. The network ports in the offices are wired back to a patch panel in the Network closet, but they are not labelled.  what tool/ are best way for me to find witch ports on the panel matches which office network ports?

also what is the best way to start helping these users remotely without having to go the other office every time? I want to control their sessions without having to log them off? messenger?
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tips54
Asked:
tips54
3 Solutions
 
Ernie BeekCommented:
I think you could use a simple cable tester for that. One end is plugged in to a office outlet and with the other one you test the ports on the patch panel until there is a connect.
Or just put a switch in place, wire it to the patch panel and test the office ports one by one with for example a laptop to see which port on the switch connects.

For the second, you could try something like: www.teamviewer.com
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sakmanCommented:

A Network tone generator is useful for tracking unlabeled wiring.

For remote control of systems, you can try TightVNC.
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Rob WilliamsCommented:
Cable mapping tools are the best way, as others have suggested, and cheap, but you can plug all cables in the patch panel into the switches, disconnect ALL devices from the wall jacks, and then plug them back in one at a time. The switch will light up as each unit is reconnected.

There are dozens of remote management tools, no 2 techs will agree, but my preference is GoToAssist. You can set up anytime direct access, or one time only, it has very good performance, and it has many features as outlined in the link below. The free beta version referenced in the article is no longer available.
http://msmvps.com/blogs/robwill/archive/2008/05/11/remote-support-made-easy.aspx
My second choice would also be Teamvewer as suggested by www.teamviewer.com Personally I would avoid any version of VNC. It is free but performance is much slower and security lower, or in some cases non-existent.
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NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

 
Rob WilliamsCommented:
PS- if you mean remotely as in within the office, VNC is quite safe, though still slow. The concen is over the Internet.
If within the office and all machines run XP/server 2003 or newer and are pro versions why not use Microsoft tools. The following is free and excellent:
http://www.microsoft.com/download/en/details.aspx?id=21101
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rochey2009Commented:
http://www.flukenetworks.com/datacom-cabling?td=products#Copper_Certification_and_Testing

You can get the intellitone from Fluke.

You plug it in at the outlet and then wave the wand around the patch panel, a bit like Harry Potter.
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Rob WilliamsCommented:
The other issue is do you know if the cabling is any good. The fact that you can get a connection verifies nothing. Cables that have been installed with the internal twists untwisted too far, poorly terminated, kinked or stretched cables, close proximity to EMI, and much more can work but at 10% efficiency. A proper cable tester cost about $8000 and requires some skill to use it. With one, the cables can be located and properly certified. This is a basic requirement of some large CRM and accounting software vendors like ADP before they will even install their software on your network. You may want to have a proper cable installer certify and label your network for you. We always do this with new sites.
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WayneATaylorCommented:
There are many versions of VNC, but take a look at TIGHTVNC.COM   That has improved security  and extra features and is free!

Wayne

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tips54Author Commented:
It turns out the port were labeled after all.  I will try a couple of the suggested remote software's
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