how to test network ports

Posted on 2011-10-28
Last Modified: 2012-05-12
We are moving into an office area we had ranted to some clients. The network ports in the offices are wired back to a patch panel in the Network closet, but they are not labelled.  what tool/ are best way for me to find witch ports on the panel matches which office network ports?

also what is the best way to start helping these users remotely without having to go the other office every time? I want to control their sessions without having to log them off? messenger?
Question by:tips54
    LVL 35

    Accepted Solution

    I think you could use a simple cable tester for that. One end is plugged in to a office outlet and with the other one you test the ports on the patch panel until there is a connect.
    Or just put a switch in place, wire it to the patch panel and test the office ports one by one with for example a laptop to see which port on the switch connects.

    For the second, you could try something like:
    LVL 4

    Assisted Solution


    A Network tone generator is useful for tracking unlabeled wiring.

    For remote control of systems, you can try TightVNC.
    LVL 77

    Expert Comment

    by:Rob Williams
    Cable mapping tools are the best way, as others have suggested, and cheap, but you can plug all cables in the patch panel into the switches, disconnect ALL devices from the wall jacks, and then plug them back in one at a time. The switch will light up as each unit is reconnected.

    There are dozens of remote management tools, no 2 techs will agree, but my preference is GoToAssist. You can set up anytime direct access, or one time only, it has very good performance, and it has many features as outlined in the link below. The free beta version referenced in the article is no longer available.
    My second choice would also be Teamvewer as suggested by Personally I would avoid any version of VNC. It is free but performance is much slower and security lower, or in some cases non-existent.
    LVL 77

    Assisted Solution

    by:Rob Williams
    PS- if you mean remotely as in within the office, VNC is quite safe, though still slow. The concen is over the Internet.
    If within the office and all machines run XP/server 2003 or newer and are pro versions why not use Microsoft tools. The following is free and excellent:
    LVL 17

    Expert Comment


    You can get the intellitone from Fluke.

    You plug it in at the outlet and then wave the wand around the patch panel, a bit like Harry Potter.
    LVL 77

    Expert Comment

    by:Rob Williams
    The other issue is do you know if the cabling is any good. The fact that you can get a connection verifies nothing. Cables that have been installed with the internal twists untwisted too far, poorly terminated, kinked or stretched cables, close proximity to EMI, and much more can work but at 10% efficiency. A proper cable tester cost about $8000 and requires some skill to use it. With one, the cables can be located and properly certified. This is a basic requirement of some large CRM and accounting software vendors like ADP before they will even install their software on your network. You may want to have a proper cable installer certify and label your network for you. We always do this with new sites.
    LVL 10

    Expert Comment

    There are many versions of VNC, but take a look at TIGHTVNC.COM   That has improved security  and extra features and is free!



    Author Closing Comment

    It turns out the port were labeled after all.  I will try a couple of the suggested remote software's

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