Outlook anywhere does not permanently delete Blackberry items
Posted on 2011-10-28
i have a user who works from home and connects with Outlook 2010 to Exchange 2010 by means of Outlook Anywhere. He is also very particular about his mailbox and permanently deletes items as soon as they are of no use.
I have enabled the feature on BES 5.0 that allows for Permanently deleted items to be synced from the device wirelessly.
the problem is that Outlook anywhere seems to void that rule, i am not sure what it is that is different about it but if he uses OWA and SHIFT+DELETES an item from the mailbox it works, if he uses outlook the item remains on the device.
any advice would be much appreciated!!