moved my documents seems to stop software installs on windows 7

Several common pieces of software I try to install while logged on as a user (the user is a local administrator) on a new windows 7 64 bit pro PC ends with an error that says bad drive h:\.  The h:\ drive is a network drive where i have moved the user's my documents folder.  If I log on as the domain or local admin, the software installs fine.   I have had this happen on three different HP Windows 7 PC's. Any ideas?
mmaggittiAsked:
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johnb6767Commented:
Look for bad locations under the "Personal" value here.....

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

This is the Legacy Shell Folders key, update it here too....

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

If you changed the path, switch it back to UNC paths..... Mapped Drives is not recommended for redirection......
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mmaggittiAuthor Commented:
I do not understand this statement:

If you changed the path, switch it back to UNC paths..... Mapped Drives is not recommended for redirection......  

how else would I select the mapped drive?
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johnb6767Commented:
"The h:\ drive is a network drive where i have moved the user's my documents folder."

Use the UNC path that this server is mapped to in the "Personal", unless you are redirecting via GPO....

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mmaggittiAuthor Commented:
I changed the location from h:\ to the UNC path of the same location
so by bad locations in the registry we mean h:\?
It now reads in the registry \\domain name\directory\user share name
correct?

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johnb6767Commented:
Correct.... Reason they cause porblems is often those network drives disconnect......

And alot of packages will enumerate teh shell folders to make sure they are reachable paths, before installing....
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mmaggittiAuthor Commented:
thanks
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mmaggittiAuthor Commented:
The solution did work.  It was not easy to move my documents from the mapped drive directly to the UNC path to the same place so i moved it back to the default and then to the unc path which worked.  programs install now.
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johnb6767Commented:
Glad it worked.....

And in all honesty, shouldnt have had to move anything.... If you just changed the mapped drives in the registry values above, to UNC paths, thats all that should have been needed....
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