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Western Digital Software Killed My Vista

Vista 32 bit & Western ditial MyBook problem

Client installed onto Laptop to backup data

Now when client attempts to Right Click on anything
System Simply Crashes with the following 2 error messages
then closes all programs where I loose all data and desktop refreshes.

Error Message #1

Failed to Load Locale Files From "\Program files\western digital\WD Smartware\Locale

When I click Close error # 2 Appears:

Microsoft Visual C++ Runtime Library Error says:

Program C:\windows Explorer.exe

This application has requested the Runtime to terminate in and Unusual Way

I have attempted to Run Restore, I get same error?

Is there an Unstaller to Western Ditial that works because when I attempt
to un-install from Programs and features it crashes and will not let me.

Thoughts????

Cjoego
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Joseph Salazar
Asked:
Joseph Salazar
1 Solution
 
RinilCommented:
hi,

if it is not allowing to uninstall because of corrupt installation, please reinstall that again fully and then try to uninstall it completely that will fix any corrupts (if any already).
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Joseph SalazarVice President - Senior IT ConsultantAuthor Commented:
I did, that already but it will then install it Twice,

I will only be able to un-install the 2nd copy.

If I install it and attempt to un-install the 1st copy it fails

I then try the 2nd and it works???

Wierd???

Cjoego
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supengmmerCommented:
the compatibility of Vista and some softwares  is not good.

1.Reboot the machine.
2.Unstaller to Western Ditial . If you can't unstall it , close the threads and services related to it. Try again  or use a uninstall  software to uninstall it, such as Perfect Uninstaller ..etc
3.Install  Western Ditial  in compatibility mode and administrator mode , you can check in  the right mouse button menu of installation package.

Best regards.
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willcompCommented:
Give Revo Uninstaller a try. It will often succeed when the normal uninstaller fails.
http://www.revouninstaller.com/revo_uninstaller_free_download.html
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Joseph SalazarVice President - Senior IT ConsultantAuthor Commented:
Perfect Installer did the Trick and is well worth the $35 bucks.
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