Link to home
Start Free TrialLog in
Avatar of lita-pie
lita-pieFlag for United States of America

asked on

3ware 8506-4LP drive replacement problem

I have a server with a 3ware 8506-4LP RAID controller.  The original configuration was with 3 Maxtor DiamondMax Plus 9 SATA drives, labelled to be 120 GB.  (When installed, they each had a capacity of 122.94 GB.)

Recently one of the drives went out of service, and since they were about 5 years old it seemed perfectly reasonable that it was time.  I replaced the failed drive with a Seagate 500.10 GB ST3500413AS - and all was well for about a month.  Then, a second drive failed and I replaced it with what was supposedly the same Seagate drive, but in reality it was a different model number (ST500DM002-1BD142), but also rated at 500GB.  The new drive went out of service after only about a day of running, so I replaced it with another new Seagate 500GB drive.  It too runs for only a day or so, then goes out of service.

Thinking maybe the controller itself was actually failing, I bought a replacement controller, but the same thing happens with the new controller, so I have concluded that the Seagate disks for some reason are not suitable for this controller, even though it is rated to accept up to 1 TB drives.

I located some new Maxtor drives that were the same model number as the original, thinking that if I put exact replacements back in the array all would be well.  But the new drives, even though labelled the same as the original ones except for one or two codes, only register as being exactly 120 GB, and the controller won't accept them because they are smaller than the original drives.

My questions are:

1.  How did the original drives get formatted (?) so that they had MORE than the manufacturer's stated capacity? Can I do that to my new drives?

2.  Any thoughts on why one Seagate 500 GB drive is working OK but another model does not?

I am trying to avoid a disaster since I now only have two good drives in the array, and I don't seem to be able to find a drive that will work with this controller.  I have purchased yet another Seagate model drive, but I am accumulating a lot of *new* drives that don't work :)
Avatar of Greg Hejl
Greg Hejl
Flag of United States of America image

So clone the drive

setup the 500GB drives as raid10 and clone the drive back onto the new array.

you're using raid 5 and you will lose your data if you don't do this quickly.

google "baarf"

http://www.3ware.com/products/pdf/8506-US.pdf

make sure your seagate drives are 'ES' models don't use the consumer drives

western digital enterprise SATA drives are the 'black' series  

ASKER CERTIFIED SOLUTION
Avatar of lita-pie
lita-pie
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of lita-pie

ASKER

I was looking for answers that probably only the respective hardware manufacturers could answer - supposedly the controller should work with different drives, but I had problems.   Since I accepted my own solution, I gave it a "good" grade.