[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now


One User is having Network Sharing Issues with Server

Posted on 2011-10-29
Medium Priority
Last Modified: 2012-05-12

I'm having a strange issue with one specific computer. Everything was working fine until a few days ago when the computer stopped being able to access Network or Printers shared on our 2 servers.

We are running two servers windows 2003/2008 and have about 15 Clients all with Windows 7.

None of the other users are experiencing the issue its only the one machine.

Its not the firewall because the firewall settings are managed by the group policy and they havent changed.

Troubleshooting Steps:

Sucessfully Tested: Pinging the servers, Nslookup, Client can rdp into servers, Log into domain, and access the internet without issue.

I have tried uninstalling all the network adapters , deleting the drivers then re-installing and have the same issue.

I have unjoined the machine from the domain now it doesn't allow me to re join, I recieve an error
"unable to join domain network location cannot be reached"

I have also done troubleshooting on all the cables and tested both wired and wireless in multiple locations around the office and still have this issue.

any assistance would be greatly appreciated. I need to urgently get this fixed

Question by:Suigenris85

Expert Comment

ID: 37051427
DNS properly set and verified using IPConfig?
Clock set properly?
LVL 15

Expert Comment

ID: 37051663
Sounds like hard drive might be failing.  From the command prompt, run a CHKDSK /R C: and reboot.  See if it comes back clean.

I've had a failing hard disk do something similar to me, it started off with being unable to RDP to that machine, then degraded from there to being unable to access the net, etc.  It was like the PC had a stroke and started losing its faculties.  Very frustrating.
LVL 39

Expert Comment

ID: 37052040
Well, let's break it down by symptoms:

File and print sharing use Netbios resolution
Netlogon service uses Netbios resolution

can't find the domain can be one of two protocols used to point to the domain (DNS or Netbios)

Sounds like you have a netbios problem and your W7 computer is not recieving netbios...

One day, it just started to not be able to access the shares: This can be caused by an update, re-enabling the firewall services.

Usually this is a sign the firewall is blocking netbios broadcasts on the local computer. However, your computer may also be conflicting with the server for the role of domain master browser and the server shuts it down to prevent that from happening...

Check two things:
1) Temporarily disable the firewall service and try to join the domain. Make sure your netlogon service applet is started before trying to join.
2) Check the server for events in the 8000's that elude to a master browser conflict.
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Expert Comment

ID: 37053479
could you please check workstation service is running on that system.....

Accepted Solution

Suigenris85 earned 0 total points
ID: 37059971
Thanks for the comments everyone. I was in a bind so I just reformated the hard drive because it was quicker. Not sure what the issue was but after the reformat everything seems to be working fine.

Author Closing Comment

ID: 37087339
No solution was found, just did a reformat
LVL 15

Expert Comment

ID: 37060724
I'd still recommend you do the CHKDSK /R C:
-or run Spinrite on the drive, which will recover the drive, if it is failing.
If the drive is failing - the problems will come back.


Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
Unable to change the program that handles the scan event from a network attached Canon/Brother printer/scanner. This means you'll always have to choose which program handles this action, e.g. ControlCenter4 (in the case of a Brother).
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses
Course of the Month19 days, 9 hours left to enroll

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question