MS CRM 2011 - Can Open from Server (RDT) but not from PC linked to network

Posted on 2011-10-30
Last Modified: 2012-05-12
Good Day,
1. I have installed MS CRM 2011 onto the server.
2. I can access and perform functions on it when using Remote Desktop to the Server.
3. When typing in the url on a PC in the network it is stating that the web page cannot be displayed.
4. I do use the server name in the url instead of localhost (servername:5555) when RDT and am using the same url when trying to access from a PC in the LAN.
5. It will be much appreciated if some one can help me - Do not know what is causing it.
Thanking you in advance.
Kind Regards.
Pierre Eksteen.
Question by:Pierre_Eksteen
    LVL 27

    Expert Comment

    by:Chinmay Patel
    Hi Pierre,

    Go to start -> run > cmd -> and type ping <<servernane>>

    Let me know what output you get.



    Author Comment

    Hi Chinmay,

    Am I correct by assuming that I must do this from the PC in the LAN?
    If so, I'll have this for you by tomorrow - offices are closed.
    Thanking you in advance for your trouble so far.
    Kinds Regards.
    LVL 27

    Accepted Solution

    Hi Pierre,

    Yes. You are right, you will have to do this from the PC in the LAN. Sorry I should have mentioned that.


    Author Closing Comment

    Sorry for only responding now. Thank you very much for the guidance. It assisted me in getting the cause of the problem.

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