Link to home
Start Free TrialLog in
Avatar of Craig Paulsen
Craig PaulsenFlag for New Zealand

asked on

Visio 2010 crashing continously

Hi Experts,

Visio 2010 crashing continously, tried un-installing/re-installing still no luck, any ideas based on the below error what the issue could be?
__________________________________________________________________________
 losing all my changes. This was the error details

Problem signature:
Problem Event Name: APPCRASH
Application Name: VISIO.EXE
Application Version: 14.0.4756.1000
Application Timestamp: 4b9c07ff
Fault Module Name: StackHash_8c49
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdadb
Exception Code: c0000374
Exception Offset: 000c283b
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 5129
Additional Information 1: 8c49
Additional Information 2: 8c49cd0629eebe94cd4997a40f8fe481
Additional Information 3: 5ee1
Additional Information 4: 5ee1fb7b5482e7e9da5fe01322b265a9

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Avatar of Paul Sauvé
Paul Sauvé
Flag of Canada image

Have you installed all Office 2010 updates?
ASKER CERTIFIED SOLUTION
Avatar of Taishou
Taishou

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Craig Paulsen

ASKER

thanks, disabling the blue tooth add-in helped coupled with a un-install-re-install of the application
Avatar of Taishou
Taishou

just to follow up, I'd recommend going in and disabling "send to bluetooth" on the other Office Apps as well, (Word, Powerpoint, Excel, and Outlook)