Craig Paulsen
asked on
Visio 2010 crashing continously
Hi Experts,
Visio 2010 crashing continously, tried un-installing/re-installin g still no luck, any ideas based on the below error what the issue could be?
__________________________ __________ __________ __________ __________ ________
losing all my changes. This was the error details
Problem signature:
Problem Event Name: APPCRASH
Application Name: VISIO.EXE
Application Version: 14.0.4756.1000
Application Timestamp: 4b9c07ff
Fault Module Name: StackHash_8c49
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdadb
Exception Code: c0000374
Exception Offset: 000c283b
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 5129
Additional Information 1: 8c49
Additional Information 2: 8c49cd0629eebe94cd4997a40f 8fe481
Additional Information 3: 5ee1
Additional Information 4: 5ee1fb7b5482e7e9da5fe01322 b265a9
Read our privacy statement online:
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C:\Windows\system32\en-US\ erofflps.t xt
Visio 2010 crashing continously, tried un-installing/re-installin
__________________________
losing all my changes. This was the error details
Problem signature:
Problem Event Name: APPCRASH
Application Name: VISIO.EXE
Application Version: 14.0.4756.1000
Application Timestamp: 4b9c07ff
Fault Module Name: StackHash_8c49
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdadb
Exception Code: c0000374
Exception Offset: 000c283b
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 5129
Additional Information 1: 8c49
Additional Information 2: 8c49cd0629eebe94cd4997a40f
Additional Information 3: 5ee1
Additional Information 4: 5ee1fb7b5482e7e9da5fe01322
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\
Have you installed all Office 2010 updates?
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SOLUTION
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ASKER
thanks, disabling the blue tooth add-in helped coupled with a un-install-re-install of the application
just to follow up, I'd recommend going in and disabling "send to bluetooth" on the other Office Apps as well, (Word, Powerpoint, Excel, and Outlook)