Visio 2010 crashing continously

Posted on 2011-10-31
Last Modified: 2012-05-12
Hi Experts,

Visio 2010 crashing continously, tried un-installing/re-installing still no luck, any ideas based on the below error what the issue could be?
 losing all my changes. This was the error details

Problem signature:
Problem Event Name: APPCRASH
Application Name: VISIO.EXE
Application Version: 14.0.4756.1000
Application Timestamp: 4b9c07ff
Fault Module Name: StackHash_8c49
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdadb
Exception Code: c0000374
Exception Offset: 000c283b
OS Version: 6.1.7600.
Locale ID: 5129
Additional Information 1: 8c49
Additional Information 2: 8c49cd0629eebe94cd4997a40f8fe481
Additional Information 3: 5ee1
Additional Information 4: 5ee1fb7b5482e7e9da5fe01322b265a9

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Question by:craigleenz
    LVL 30

    Expert Comment

    by:Paul Sauvé
    Have you installed all Office 2010 updates?
    LVL 2

    Accepted Solution

    Check to see if the "send to bluetooth" add in is enabled. If so, disable and remove it. This is known issue for some MS Office 2010 applications.
    LVL 2

    Assisted Solution


    Author Closing Comment

    thanks, disabling the blue tooth add-in helped coupled with a un-install-re-install of the application
    LVL 2

    Expert Comment

    just to follow up, I'd recommend going in and disabling "send to bluetooth" on the other Office Apps as well, (Word, Powerpoint, Excel, and Outlook)

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