SQL error - Manageengine Servicedesk

Posted on 2011-10-31
Last Modified: 2012-05-12
Hi All,
Our old server died but luckily i had a backup of our servicedesk, I've tried to setup using SQL but i get the attached erorr when testing my setup.
I've never really used SQL but checked that TCP/IP was enabled and also reentered my credentials so they are 100% correct.
No firewall is turned on the machine and for testing i uninstalled the Anti Virus.

Please help.

 SQL Error
Question by:Kenzii
    LVL 3

    Accepted Solution


    Author Comment

    Ok, thanks - i just worked out matching the port 1433 to the port of my SQL server (12415) gets me around that. Now im stuck with finding a user account that works!

    I'll guess and say ill create a user through SQL and then use them details.
    LVL 9

    Expert Comment

    Make sure the service is started.
    Try Run "Cmd" and "telnet localhost 1433" to make sure the service is using the correct port.

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