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How to correct the settings on iPad Outlook to remove the resigned user?

Posted on 2011-10-31
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Last Modified: 2012-05-12
We have a department Calendar where staff sends some requests (i.e. time off) and these requests are accepted by members of the Calendar.
One staff member that was associated with the Calendar has resigned, his account was deleted and PC is off the network.
Now when we send a request to the Calendar it is received properly by the staff members using PCs who accept these requests.
However one staff member uses an iPad and the request to the Calendar on the iPad still listed the resigned user (member of the Calendar) as the “To” person.
How to correct the settings on iPad and/or Outlook to remove the resigned user?
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Question by:CompGenHosp
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shefam earned 2000 total points
ID: 37060633
It has been cached - you need to reset the sync info or clear it completely and resync again

Reset Sync History

    Open iTunes.
    From the Edit menu, choose Preferences.
    Click the Devices tab.
    Click the Reset Sync History button.

If the issue continues and you know all of the data is on the computer:

    Reset the Sync History again using the steps above.
    Select the device in iTunes and click the Info tab.
    Scroll down to the Advanced section, and under "Replace information on this iPhone/iPad/iPod touch" select Contacts or Calendars.
    Click Apply.

If the issue continues and you know all the data is on the iPad:

    Reset the Sync History again using the steps above.
    Remove all of the contact and calendar information from Outlook.
    Select the device in iTunes and click the Info tab.
    Scroll down to the Advanced section, and under "Replace information on this iPad" make sure Contacts and Calendars are not selected.
    Click Apply.

Hope this helps
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Author Closing Comment

by:CompGenHosp
ID: 37064409
Thanks
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