Email Audio Notfications not working after migrating from BIS to BES
Posted on 2011-10-31
I have recently migrated one of my clients from Blackberry Internet Services to Blackberry Enterprise Server Express for Exchange v5.0. We are running Exchange 2007. Since the migration, all users have reported that sound notifications for incoming emails have stopped working. If the user changes the setting on the device, it still doesn't work. I am using the default IT policy on the server. I see no restrictions in the IT policy to cause this issue.