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We found the solution ourselves before getting any comments.
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We found the solution ourselves before getting any comments.

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I have recently migrated one of my clients from Blackberry Internet Services to Blackberry Enterprise Server Express for Exchange v5.0. &nbsp;We are running Exchange 2007. &nbsp;Since the migration, all users have reported that sound notifications for incoming emails have stopped working. &nbsp;If the user changes the setting on the device, it still doesn't work. &nbsp;I am using the default IT policy on the server. &nbsp;I see no restrictions in the IT policy to cause this issue.<br />
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Any suggestions?
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I have recently migrated one of my clients from Blackberry Internet Services to Blackberry Enterprise Server Express for Exchange v5.0.  We are running Exchange 2007.  Since the migration, all users have reported that sound notifications for incoming emails have stopped working.  If the user changes the setting on the device, it still doesn't work.  I am using the default IT policy on the server.  I see no restrictions in the IT policy to cause this issue.

Any suggestions?

Email Audio Notfications not working after migrating from BIS to BES

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.

BlackBerry

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

The BlackBerry operating system is proprietary; releases beginning with BlackBerry 10 include support for applications written for the Android platform. As such, developers can use almost any programming language that can be used for other smartphones, including Java, Adobe Air, .NET and HTML5/JS (via an app packaging framework like PhoneGap) .