Toshiba laptop bios password

See the EE article on laptop BIOS passwords.  For Toshiba products:

See this page first:  http://web1.toshiba.ca/support/TechSupport/TSBs/ALL/-TSB000593.htm
  "Only an Authorized Service Provider can clear a Password if it has been forgotten. You will be required to show proof of ownership to the ASP prior to having the Password removed this way."

yes but till you can get pasted the bois password you can't boot to cd thank you for the try.

There is probably a jumper on the main board under or near the memory modules, can you locate it, how is it labeled?

In a hardened case like this resetting the cmos either via jumper or by removing the cmos battery is your only option. I would suggest caution since the hdd might be pwd locked as well. In a case like this I would remove the hdd first and hook it up to a different machine to see whether you can gain acees to it without problems.

you cannot remove the bios password by removing the battery, BECAUSE it is NOT stored in the BIOS, but in a SECURITY chip

read the info in DRKlahns laptop BIOS link...plse...

Plain answer: just ask your customer.

The Laptop was returned to the company by a disgruntled employee I wish it was that simple.  Also I have looked and there no jumpers under the Memory.  But I can access the data on another system, but the customer sure would like to us the rest of the company’s asset.  I have looked at the customers receipt from a big box store and it does not have a serial number of any of the 3 system they bought   so how can one prove it was theirs I am beginning to believe the customer is out of luck.

it sure looks like it...

Called the store and gave them a receipt number and they were able to get us serial number documentation base on that receipt number.