[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1173
  • Last Modified:

BSOD -- Power Driver State Failure

Ok well this is a simple one.  Basically I am working on my Windows 7 computer and I would assume that when the computer decides to sleep or just turn off the screen I get the BSOD "Power Driver State Failure".  I think I read somewhere that when the machine can't take control of a device and turn it off it does this.  

Check out the attached file. This just happened.  I hope one of you can get me started in the right direction.  This is big points guys, I can't figure this one out and I want someone to be well rewarded.
Power-Driver-State-Failure.txt.txt
Crashcat-Computer.txt
0
Crashcat
Asked:
Crashcat
  • 8
  • 6
  • 3
  • +2
1 Solution
 
RootsManCommented:
Do you have the Hamachi VPN running on that system?

0
 
ded9Commented:
Go to windows\minidump....zip minidump folder and upload it here for analysis.



Ded9
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
CrashcatAuthor Commented:
I have ESET Smart Security Running and I have a txt of the crash dump attached.
0
 
ded9Commented:
Go to C:\windows\minidump....zip minidump folder and upload it here for analysis



Ded9
0
 
ded9Commented:
Minidmup folder contains .dmp files. ....dmp are required for proper analysis of bsod



Ded9
0
 
CrashcatAuthor Commented:
As requested here it is.  What program do you use to properly view these files?
110111-34663-01.dmp
0
 
ded9Commented:
Crash dmp points to Rt64win7.sys ....is a realtek networking driver.

You can rename Rt64win7.sys to Rt64win7.old and monitor the computer.

OR

Install latest drivers for realtek networking driver from windows updates

OR

Go to realtek website and install updated network drivers.




Ded9
0
 
ded9Commented:
0
 
nobusCommented:
i use windbg - and it shows the driver - your txt file does not !
0
 
CrashcatAuthor Commented:
Ok so I updated the driver, we'll see if this thing holds.  I will have to leave the computer for a few days.  Thanks again for the fix, this has been a very annoying problem.  I'll update this on Saturday.
0
 
kloyarCommented:
i would also recommend 2 update all other drivers from their manufacturer's websites.
0
 
CrashcatAuthor Commented:
From this morning...
0
 
CrashcatAuthor Commented:
0
 
ded9Commented:
Points to the same file Rt64win7.sys....update your realtek drivers ...launch device manager and update both wired and wireless drivers...right click and update the drivers.

Check windows updates for any hardware updates.

Uninstall realtek software and install the latest software.



Ded9
0
 
ded9Commented:
If you have realtek sound then install updated drivers.



Ded9
0
 
ded9Commented:
Launch device manager...right click on Realtek ..wired, wireless and sound driver ..properties -- check the driver date.



Ded9
0
 
nobusCommented:
you may need to update the other motherboard drivers also - start with chipset
if still problems, test with another lan card
0
 
CrashcatAuthor Commented:
Ok now I think we have the right driver version installed.  Lets see how this things works now for a few days.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

  • 8
  • 6
  • 3
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now