Outlook Anywhere stopped after Cisco ASA ip change
Posted on 2011-10-31
We recently changed data providers. We received new ip addresses. The changes were good on the dns side - mail coming in and out to Exchange. Outlook Web Access appears to be fine. I have 1 user that is configured with Outlook Anywhere. He said after we made the changes he could no longer access his Outlook Anywhere mail from my Exchange server. I was able to recreate from an outside PC that it doesnt work. It prompts for credentials but just says server not available. We didnt make any other changes on the ASA other than the interface ip changes. Any ideas as to what could have caused the failure? Is it a setting within Exchange that needs to be corrected?