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only some users can acces there exchange emails using OWA or mobile phones

Not every one can access there email using OWA or smart phone like iphones...Nothing was change in the exchange server or on the users accounts on AD.
Please help!
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SambaCor
Asked:
SambaCor
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1 Solution
 
Alan HardistyCommented:
Please have a read through my Exchange 2003 / Activesync article and check your IIS settings:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html

Any questions - please let me know.

Alan
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SambaCorAuthor Commented:
I read the article. My IIS setting looks normal. What is driving me crazy is that some users have no issues accessing there emails on OWA or iphones, but others do..
Any other suggestions?
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Alan HardistyCommented:
All settings are as per my article?
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SambaCorAuthor Commented:
Yes. Nothing has been changed!
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Alan HardistyCommented:
So all users have OWA and Mobile Settings enabled in AD Users & Computers and you have Exchange 2003 SP2 installed?

Is this Exchange on SBS 2003 or Exchange 2003 on its own?

Do you have a self-issued SSL certificate or a 3rd party SSL certificate?
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SambaCorAuthor Commented:
Yes, all users have OWA and Mobile Settings enabled in AD Users & Computers. Yes, I have SP2 installed. And this is Exchange on SBS 2003.
I have a self-issued SSL certificate.
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SambaCorAuthor Commented:
Question closed!
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SambaCorAuthor Commented:
It was due to the licensing. We ran out of server licenses. After I added new licenses everything worked!
Thanks to every one.
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SambaCorAuthor Commented:
Question closed!
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