What is a good free or fair priced Windows application where you can perform remote desktop support for end user's that do not know how to fix their Windows computer?
I am looking to support end users that do not know much about computers. I need something that I can have them download to their computers quickly so I can support them right away. I would be willing to configure a product like UltraVNC to make it easier for end user installation, but still seems to be small challenge to do this.
I am looking into Teamviewer which i have used a lot. How is Bomgard or something spelled like this? It seems that UltraVNC and TightVNC are good choices for setting up with port forwarding. I have done the port forwarding a few times, but since not quite sure how that completely works. Can someone explain this?
Also, any suggestions on remote support applications and please tell me what you have done with it and why you like? I am looking for names of software, but listing it does not really help anyone understand why you picked a specific software.